[cisco-voip] Cluster setup with 2 Subs - Sub 2 did not pick up the load.

Bernhard Albler bernhard.albler at gmail.com
Mon Jan 30 02:14:25 EST 2017


Gary,
You mention TFTP List: Do you mean the TFTP as assigned from DHCP (Option
150) or the CallManager Group in UCM?
Registration Failover is exclusively controlled by the callmanager group
This should work, check
1.)Callmanager group assignment in UCM
2.)Do the phones pick up the config (Check phone log for tftp errors)
3.)Check phone config via the phone web page (do you see all call control
hosts assigned there)

On Mon, Jan 30, 2017 at 7:52 AM, Gary_Bates_Command_Solutions <
gbates at commandsolutions.com.au> wrote:

> My client had an issue where the 2nd sub did not register any phones when
> the Pub and primary Sub failed.
>
>
>
> This is a 1500 seat call centre so it caused a massive problem.
>
>
>
> All phones have the IP addresses of both subs in their TFTP server lists.
> Network routing confirmed ok. Call Manager / TFTP service running on both
> Subs. DB replication status good.
>
>
>
> Could someone confirm that if Pub / Sub 1 go down, Sub 2 should allow
> phone/ device registration and calls to still work ?
>
>
>
> Regards
>
>
>
> * Gary Bates*
>
> * Voice and Network Specialist *
>
> * CCIE #53842*
>
>
>
> [image: cid:image001.jpg at 01CC9F93.487A1130]
>
>
>
>  Mobile 0424 229 995 ( + 61 424 229995 <+61%20424%20229%20995> )
>
>  Email: gbates at commandsolutions.com.au <garycomsolutions at iprimus.com.au>
>
>
>
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>


-- 
Bernhard Albler, +4369917207384
--
"Was Nachwelt! Wie komm' ich dazu was für die Nachwelt zu tun? Was hat denn
die Nachwelt für mich getan?"
--Carl Friedrich Zelter
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