[cisco-voip] Panic Button Solution?

[Terry Oakley]

Once you are upgraded I would look at the Singlewire software (InformaCast).   I believe the Panic button feature will work exactly as you require if you have the Advanced InformaCast installed.   I haven’t created the open mic situation but we certainly have been able to use the Panic button in a silent mode.    Cannot see why you can’t make the phone mic open (if the phone model has a mic) so that the security side can listen to the active situation.   Will look at that and see what I can find out.

Terry


Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lisa Notarianni
Sent: January 30, 2017 2:19 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Panic Button Solution?


Call Manager 10.5.2.12901-1



I have a request from a department here at The University of Scranton to use a button on their phone as a panic button that would do the following:

1.      Automatically dial our Police department without a ring tone

2.      Provide one way communication to University Police so they can listen to the conversation to get an idea of the issue and then dispatch an officer

It is important to have silence on the phone connection when the button is pressed

I looked into PLAR but I don’t think it can be configured exactly this way.  We have a SingleWire server but it is in the process of being upgraded. So, before we install a physical panic button without a voice feature, we wondered if there were any other creative solutions.

Thank you in advance -
Lisa Notarianni
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