[cisco-voip] UCCX Standard License

[Lelio Fulgenzi]

According to the Product Migration options below (emphasis mine), I believe your assumption is correct.


Product Migration Options

There is no replacement available for the Cisco Unified Contact Center Express Standard licenses and Cisco Unified Workforce Optimization Quality Management Licenses for Cisco Unified Contact Center Express 10, 10.5, 10.6 and 11.0 at this time.

Customers on Standard licenses are encouraged to migrate to Enhanced or Premium licenses. Customers who upgrade Quality Management licenses to version 11.5 will be migrated to Advanced Quality Management. Information about this product can be found at: http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html.

[http://www.cisco.com/web/fw/i/logo-open-graph.gif]<http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html>

Cisco Unified Contact Center Express - Cisco<http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html>
www.cisco.com
Cisco Unified Contact Center Express is a single-server, integrated 'contact center in a box' for both formal and informal contact centers.





---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
lelio at uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Antonis Kouloglou <akoul at dataways.gr>
Sent: Tuesday, January 31, 2017 10:35 AM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] UCCX Standard License

Hi all,
i am really confused so i would your opinion on that:
I have recently seen this EOL-EOS notice regarding UCCX Standard Seats:
http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html
[http://www.cisco.com/web/fw/i/logo-open-graph.gif]<http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html>

End-of-Sale and End-of-Life Announcement for the Cisco ...<http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html>
www.cisco.com
Milestone. Definition. Date. End-of-Life Announcement Date. The date the document that announces the end-of-sale and end-of-life of a product is distributed to the ...



So, addon licenses are still available but NEW licenses are EOS even for
11.0?
Does this mean that Standard version is going to be dissmissed and all
customers should move to Enhanced or Premium?

BR
Antonis

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