[cisco-voip] Jabber for Windows 11.8.x & Outlook Presence Issues

[Anthony Holloway]

Good to know, and too bad no one has shared anything yet.  You haven't
learned anything new yourself have you?

On Mon, Jun 19, 2017 at 6:07 PM Ruben Trujillo via cisco-voip <
cisco-voip at puck.nether.net> wrote:

> Hello,
>
>
>
> We noticed that after users upgraded to Jabber for Windows 11.8.3 the
> presence status in Outlook 2016 (Office 365) breaks.  We opened a icket
> with Cisco TAC and they informed us that this is due to the difference in
> the domains between email (company.com <http://adobe.com>) and Jabber (
> jab.corp.company.com <http://jab.corp.adobe.com>).  They suggested that
> we add a second SIP record in the “proxyAddress” field.  Unfortunately
> Office 365 only allows one SIP record and changing the existing one isn’t
> an option.  Has anybody else noticed this and if so do you know what
> changed between 11.8 and previous versions?
>
>
>
> Thanks,
>
> Ruben
>
>
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