[cisco-voip] Jabber voicemail issue only on IPhone

Bill Talley btalley at gmail.com
Sun Mar 26 01:58:58 EDT 2017


Any chance your iPhone is actually using wifi assist instead of wireless?

You're going through Expressway when using you're iPhone on mobile data?

Sent from a mobile device with very tiny touchscreen input keys. Please excude my typtos.

> On Mar 23, 2017, at 1:39 AM, naresh rathore <nareh84 at hotmail.com> wrote:
> 
> hi All,
> 
> 
> 
> when i login jabber from my desktop/laptop, i can access voicemail without any issue. but if i login via IPhone the voicemail service keep reconnecting and gives the following error.
> 
> 
> 
> "cannot connect to voicemail server. check your network settings. Reconnect"
> 
> 
> 
> I face this issue when i connect either internally (wifi) or via mobile data. please suggest what could be the cause of this issue. 
> 
> 
> CUCM: 11.5.1.11900-26
> 
> 
> 
> 
> 
> Regards
> 
> 
> 
> 
> 
> Naray
> 
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