[cisco-voip] CCX and NTP

Charles Goldsmith wokka at justfamily.org
Mon May 8 14:19:09 EDT 2017


Interesting, all subs for CUCM are pointed to the pub and cannot be
changed, wonder why UCCX and CUC cannot be pointed to it.

On Mon, May 8, 2017 at 10:25 AM, Daniel Pagan <dpagan at fidelus.com> wrote:

> Just adding my experience to this…
>
>
>
> I agree and can attest to the stratum-1 server caveat below. After some
> time, the NTP client can get blocked and force you (the general “you”) to
> update your entries in the near future. Of course multiple NTP entries can
> be configured but if you’re doing proactive monitoring of syslog (or
> specific syslog entries), or support multiple UC environments, it can get
> rather annoying and time consuming.
>
>
>
> As for pointing UC apps to the UCM publisher… I opened a TAC case a while
> back specifically to determine if this was officially supported. The idea
> was to assigned all UC applications for a customer, per geographic region,
> to their most local UCM publisher for NTP services. The customer wanted to
> avoid IOS NTP servers, avoid using public NTP sources, and didn’t want to
> spin up a small *NIX VM for this purpose either.
>
>
>
> Long story short, and after escalating to the CE’s lead, it was determined
> that this configuration would not be supported, and any time
> synchronization issues reported to TAC would first require the
> configuration be modified before continuing forward.
>
>
>
> *“Cisco Call Manager might work properly as NTP Master but it is not
> designed for that purpose or not even tested by developer. Publisher of
> CUCM not supported to act as NTP Master [for non CUCM applications].”*
>
>
>
> We ended up using public NTP sources.
>
>
>
> Hope this helps
>
>
>
> - Dan
>
>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Charles Goldsmith
> *Sent:* Monday, May 8, 2017 10:53 AM
> *To:* Haas, Neal <nhaas at co.fresno.ca.us>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] CCX and NTP
>
>
>
> To expand on this, I would point to your voice gateways with everything
> internal, then the voice gateways would either use an on-prem NTP server
> that is radio sync'd or one that Neal has advised.  That way, everything is
> synced together with the same source.
>
>
>
> For UCCX and other apps, I point them to the UCM pub and the pub points to
> the voice gateways.
>
>
>
> I've seen a lot of people advise for pool.ntp.org, but that has bitten
> me.  How often does an NTP process refresh from DNS?  I suspect only on
> reboot or a restart of the NTP process.  I've seen too many NTP servers go
> offline when using the pool addresses.  Because of that, I've been sticking
> with .gov based NTP on the voice gateway.
>
>
>
> Ryan Huff, one thing about pointing to strata 1 servers, most of them have
> restrictions from what I've seen, while they work, they could block you for
> not being approved if you send too many requests.
> http://support.ntp.org/bin/view/Servers/StratumOneTimeServers has a list,
> and while many have open access listed, if you look at the details, they
> can still have restrictions.
>
>
>
> Just food for thought.
>
>
>
> On Mon, May 8, 2017 at 9:20 AM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:
>
> Get an on-prem NTP server, if you cant spend the money, use:
>
>
>
> time.nist.gov     global address for all servers       Multiple locations
>
> utcnist.colorado.edu      128.138.140.44  University of Colorado, Boulder
>
> utcnist2.colorado.edu    128.138.141.172                University of
> Colorado, Boulder
>
> time-nw.nist.gov             131.107.13.100  Microsoft, Redmond,
> Washington
>
>
>
> Really, anything with a GOV, or EDU should be good.
>
>
>
> By the way, you should NEVER, EVER, EVER (can’t stress this enough) a
> Windows Based NTP.  Every place that I have went into and removed a Windows
> Time server, everything has worked better! Windows just cant do time. I
> went into a business with windows NTP, and the guy was checking time from
> about 100 NTP servers, his time was off by three minutes. Took it down to 3
> and everything started to work.
>
>
>
> Thank You,
>
>
>
> Neal Haas
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Ben Amick
> *Sent:* Monday, May 8, 2017 7:12 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] CCX and NTP
>
>
>
> What do you guys use for NTP on your CCX hosts? I’ve been informed by TAC
> that “CCX does not support Windows based NTP” so I was thinking about just
> pointing NTP towards my CCM hosts – is that a valid scenario? I figure that
> since CCM is pretty much authoritative on everything for CCX as it is it
> wouldn’t be a problem?
>
>
>
> *Ben Amick*
>
> Telecom Analyst
>
>
>
>
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