[cisco-voip] no ringback tone for incoming calls

[Brian Meade]

Might want to pull CallManager traces along with IPVMS logs.

On Mon, May 8, 2017 at 11:54 PM, naresh rathore <nareh84 at hotmail.com> wrote:

> hi
>
>
>
> The spoke site has MRGL assigned with Announciator as SW MRG (2nd
> priority) while hardware MRG (1st priority). I changed the priority of SW
> MRG but still i hear silence.
>
>
>
> Regards
>
>
>
> Naray
> ------------------------------
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
> naresh rathore <nareh84 at hotmail.com>
> *Sent:* Monday, May 8, 2017 4:36 PM
> *To:* Brian Meade
>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] no ringback tone for incoming calls
>
>
> hi Brian
>
>
>
> thanks for the reply,
>
>
>
>
> there are two sites, CUCM and UCCX are at HQ.
>
>
>
> 1. i dedicated one number to go to UCCX trigger number. i can hear welcome
> message. when i select an option (this option use call redirect step and
> divert the call to hunt group), i call is redirected to huntgroup and i can
> hear the ring back. this happens when i dedicate one number at HQ SIP
> gateway ( call-----------> hq sip gateway ----------> cucm (uccx
> trigger)-----------> uccx (select option) ---------------- > CUCM (hunt
> group)
>
>
>
> 2. i dedicated one number from Spoke site to hit the same trigger. i can
> hear welcome message and when i select option. the call is diverted to the
> hunt group but i cant hear the ringback. should i check the Annunciator
> resource assigned to spoke router?
>
>
>
> Regards
>
>
>
>  Naray
> ------------------------------
> *From:* bmeade90 at gmail.com <bmeade90 at gmail.com> on behalf of Brian Meade <
> bmeade90 at vt.edu>
> *Sent:* Thursday, May 4, 2017 9:05 PM
> *To:* naresh rathore
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] no ringback tone for incoming calls
>
> Is this for initial ringback or ringback while a call is being transferred
> after selecting an option?  CUCM uses annunciators for playing ringback on
> a transfer scenario so you might want to check the gateway MRGL has access
> to annunciator resources.
>
> On Wed, May 3, 2017 at 10:00 PM, naresh rathore <nareh84 at hotmail.com>
> wrote:
>
>> hi,
>>
>>
>>
>> I am facing the issue in which when i call internal trigger number (CUCM
>> ---> UCCX), i can hear the ringback tone. but when i call from mobile to
>> the voicegateway (mobile -------ISDN-----> voice gateway ------H323
>> --------------> CUCM) i cant hear ringback tone when i select the option in
>> IVR.
>>
>>
>> progress indicator setup 3 is already configured. see the following
>> dialpeer on the voice gateway
>>
>>
>> rap-adl-rc01#sh run | sec dial-peer
>> dial-peer voice 2001 voip
>>  description Publisher
>>  translation-profile incoming Outside-Lines-Inbound
>>  preference 2
>>  destination-pattern 888..
>>  progress_ind setup enable 3
>>  session target ipv4:<cucm pub>
>>  incoming called-number .
>>  voice-class codec 10
>>  voice-class h323 10
>>  dtmf-relay cisco-rtp h245-signal h245-alphanumeric
>>  no vad
>> dial-peer voice 2002 voip
>>  description Subscriber
>>  translation-profile outgoing Outside-Lines-Outbound
>>  preference 1
>>  destination-pattern 888..
>>  progress_ind setup enable 3
>>  session target ipv4:<cucm-sub>
>>  incoming called-number .
>>  voice-class codec 10
>>  voice-class h323 10
>>  dtmf-relay cisco-rtp h245-signal h245-alphanumeric
>>
>>
>> Regards
>>
>>
>> Naresh Rathore
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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