[cisco-voip] Cisco 7942 phone Echoing.

[Hamu Ebiso]

Thank you very much for your imput Ryan.



Sent from my Sprint Samsung Galaxy S® 6.


-------- Original message --------
From: Ryan Huff <ryanhuff at outlook.com>
Date: 5/15/17 8:21 PM (GMT-06:00)
To: Hamu Ebiso <hebiso2010 at hotmail.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco 7942 phone Echoing.

I'm assuming you're dealing with TDM/analog technologies here. More often than not you're up against something called, "Talker's Echo" in which the local talker is hearing their voice duplicated back on their receiver. Many times, this comes from too much power coming from the local gateway and the excess signal is reflected back at the gateway from the PSTN.

If the the far-end is hearing an echo, it is generally due to equipment at the far end (nothing you can usually control).

To try and reduce local end echo / signal duplication; go into the configuration of the voice port paired with the interface for the voice card (Ex. voice-port 0/0/1:23) and reduce the input gain (Ex. input gain -3).

Thanks,

Ryan

On May 15, 2017, at 9:05 PM, Ryan Huff <ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>> wrote:

Let me ask you this; when a user talks, are they hearing their own voice echoed back, OR is the far end (called party) hearing the talker's (calling party) voice twice in a way that sounds like an echo?

Thanks,

Ryan

On May 15, 2017, at 9:00 PM, Hamu Ebiso <hebiso2010 at hotmail.com<mailto:hebiso2010 at hotmail.com>> wrote:

Hi everyone,

I am just wondering if someone could help me with this!!

We have converted Avaya phone system to cisco phone system 4 weeks ago. Everything was working fine as it should be for a while but now hearing issues with echoing a lot of times.
The site is using SIP Trank
CUCM 10.5.2




Sent from my Sprint Samsung Galaxy S® 6.
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