[cisco-voip] CDR on cucm analysis reports

[Haas, Neal]

I don’t think you can do more than 60 days on CUCM, it just does not have the storage to do that. We use Variphy Insight. They will give you a demo for a month or two. Vary easy to setup.

Thank You,

Neal Haas
NSE, Communications
Please report Troubles to the Help Desk. 559-600-5900
Telephone (559) 600-5890

-----Original Message-----
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Gary Parker
Sent: Monday, May 22, 2017 1:06 AM
To: Brian Meade <bmeade90 at vt.edu>
Cc: cisco-voip at puck.nether.net; Jonatan Quezada <jonatan.quezada at chemeketa.edu>
Subject: Re: [cisco-voip] CDR on cucm analysis reports


> On 21 May 2017, at 22:34, Brian Meade <bmeade90 at vt.edu> wrote:
> 
> CAR DB only holds up to 30 days.  You need a billing server to offload CDR to if you need to keep info longer than that.
> 
> On Fri, May 19, 2017 at 4:29 PM, Jonatan Quezada <jonatan.quezada at chemeketa.edu> wrote:
> does anyone have any insight on where to adjust how far back to report on. I get a limit when I try a report older than a month. We should be able to go back for a year? right. if this is a setting for how long to archive call details, where do i change that?

If you don’t already have billing server, can’t get the budget for one or want something a bit different to the regular packages, I can highly recommend Damien Hauser’s CUCM/ELK integration tools. You it’s free (all based on open source tools) and gives you a full elasticsearch database of CDR/CMR database with a Kibana frontend and logstash ingest. There’s even a load of pre-configured reports and visualisations for you to modify for your own needs.

GitHub repo here:
https://github.com/damhau/cucm-cdr

Some more detailed installation instructions here:
https://damienetwork.wordpress.com/2015/10/09/elk-setup-for-cucm-cdr/

You *will* need a working knowledge of linux to get this working but the results are worth it, imho. We get a lot more useful technical information out of this than we do our Tiger call logger/billing platform.


---
/-Gary Parker----------------------------------f--\
|     Unified Communications Service Manager      |
n      Loughborough University, IT Services       |
|     tel:+441509635635 sip:gary at lboro.ac.uk      o
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