[cisco-voip] Call Limiting

[Ben Amick]

I'll let other more senior people speak more candid, but I imagine you could something aling these lines, if not exactly, with either CUCM feature access codes or with a CCX script with a tie in to your DB. And if of course, either QM or your choice of recording software

Ben Amick
Telecom Analyst

On May 28, 2017, at 11:46 AM, Haas, Neal <nhaas at co.fresno.ca.us<mailto:nhaas at co.fresno.ca.us>> wrote:

I am working on a project to track calls by ID. I thought law firms might have this, but can’t find any that work with CUCM.


1.       Unique ID

2.       allow only Unique ID to call specific numbers

3.       Limit call to 5 minutes.

4.       Record all calls

5.       Generate reporting by Unique ID

6.       Block calls to specific numbers.

Thank you for any suggestions.

Neal Haas

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