[cisco-voip] reporting on (not)used phones or desks

Charles Goldsmith wokka at justfamily.org
Mon Oct 2 18:47:46 EDT 2017


This report works purely off of CDR data, so the report will only be as
good as the data.  Let's say you have the last 6 months of CDR data
archived on an SFTP server.  You can upload that into Variphy and let it
process it and then run the report.  It will tell you what phones have not
been used in the last 6 months, including your extension mobility DN's.
The report is easy to setup and they have good documentation for it.

Request a demo from them, the product is very good for this plus other
features.


On Mon, Oct 2, 2017 at 2:51 PM, <cisco at cips.nl> wrote:

> This looks interesting, thank you for the link.
>
>
>
> I quickly looked at the solution and it seems a nice and complete product.
>
> However it still seems some work and maintenance to get this working.
>
> How will this work with phones not logged in and users logged in to phones
> via extension mobility?
>
> It looks like I have to enrich the data collected by this tool manually.
>
> Any experience whit this?
>
>
>
> Kr,
>
> Henk
>
>
>
> *From:* Charles Goldsmith [mailto:wokka at justfamily.org]
> *Sent:* maandag 2 oktober 2017 15:36
> *To:* cisco at cips.nl
> *Cc:* voip puck <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] reporting on (not)used phones or desks
>
>
>
> variphy.com has a report that looks at CDR records and will give you a
> report on directory numbers that have not been used, but you would need to
> build a database of CDR records on Variphy or import them if you archived
> elsewhere.
>
>
>
> On Mon, Oct 2, 2017 at 8:10 AM, <cisco at cips.nl> wrote:
>
> Hi,
>
>
>
> We have around 450 desks in the office and between 250-275 are mainly used
> by sales employees and flexworkers who do not need a personal desk because
> they are not always in the office, every day.
>
> We are using extension mobility for almost all users, with mainly 7942 and
> 8841 phones.
>
> I’m looking for a solution to get some reporting details on the usage of
> the desks.
>
> We need to cut-down the number of desks and I want to see which desks are
> not used, preferably by floor.
>
> Are there any tools you use to get this visible?
>
> I was thinking of a phone report of phones which have not been used for a
> specific period of time, or maybe do something with extension mobility?
>
> Any thoughts anyone?
>
>
>
> Thanks.
>
> Henk
>
>
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