[cisco-voip] reporting on (not)used phones or desks

[cisco at cips.nl]

This looks interesting, thank you for the link.

 

I quickly looked at the solution and it seems a nice and complete product.

However it still seems some work and maintenance to get this working.

How will this work with phones not logged in and users logged in to phones via extension mobility?

It looks like I have to enrich the data collected by this tool manually.

Any experience whit this?

 

Kr,

Henk

 

From: Charles Goldsmith [mailto:wokka at justfamily.org] 
Sent: maandag 2 oktober 2017 15:36
To: cisco at cips.nl
Cc: voip puck <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] reporting on (not)used phones or desks

 

variphy.com <http://variphy.com>  has a report that looks at CDR records and will give you a report on directory numbers that have not been used, but you would need to build a database of CDR records on Variphy or import them if you archived elsewhere.

 

On Mon, Oct 2, 2017 at 8:10 AM, <cisco at cips.nl <mailto:cisco at cips.nl> > wrote:

Hi,

 

We have around 450 desks in the office and between 250-275 are mainly used by sales employees and flexworkers who do not need a personal desk because they are not always in the office, every day.

We are using extension mobility for almost all users, with mainly 7942 and 8841 phones.

I’m looking for a solution to get some reporting details on the usage of the desks.

We need to cut-down the number of desks and I want to see which desks are not used, preferably by floor.

Are there any tools you use to get this visible?

I was thinking of a phone report of phones which have not been used for a specific period of time, or maybe do something with extension mobility?

Any thoughts anyone?

 

Thanks.

Henk


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