[cisco-voip] reporting on (not)used phones or desks

Charles Goldsmith wokka at justfamily.org
Mon Oct 2 09:35:56 EDT 2017


variphy.com has a report that looks at CDR records and will give you a
report on directory numbers that have not been used, but you would need to
build a database of CDR records on Variphy or import them if you archived
elsewhere.

On Mon, Oct 2, 2017 at 8:10 AM, <cisco at cips.nl> wrote:

> Hi,
>
>
>
> We have around 450 desks in the office and between 250-275 are mainly used
> by sales employees and flexworkers who do not need a personal desk because
> they are not always in the office, every day.
>
> We are using extension mobility for almost all users, with mainly 7942 and
> 8841 phones.
>
> I’m looking for a solution to get some reporting details on the usage of
> the desks.
>
> We need to cut-down the number of desks and I want to see which desks are
> not used, preferably by floor.
>
> Are there any tools you use to get this visible?
>
> I was thinking of a phone report of phones which have not been used for a
> specific period of time, or maybe do something with extension mobility?
>
> Any thoughts anyone?
>
>
>
> Thanks.
>
> Henk
>
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>
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