[cisco-voip] Adding custom entries to the Unity directory?

[Ben Amick]

That’s perfect, Derek. Somehow I’ve never had to use that section before.

Thanks.

Ben Amick
Unified Communications Analyst

From: Derek Andrew [mailto:Derek.Andrew at usask.ca]
Sent: Tuesday, October 3, 2017 11:22 AM
To: Ben Amick <bamick at HumanArc.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Adding custom entries to the Unity directory?

Add the help desk name and phone number to Contacts>Contacts.
Refresh the  Tools>"Grammar Statistics"



On Wed, Sep 27, 2017 at 7:42 AM, Ben Amick <bamick at humanarc.com<mailto:bamick at humanarc.com>> wrote:
Hey, running 9.1 here, I was recently asked if we could add our helpdesk number into the search by name directory in Unity – We do have a box in there for helpdesk, but the actual line for our helpdesk extension is tied to a call handler for the prompt. Is there any way we can add an entry into the unity directory to allow this to be searched for?

Ben Amick
Unified Communications Analyst


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Copyright 2017 Derek Andrew (excluding quotations)

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Typed but not read.

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