[cisco-voip] PUT Broken Today?

[Matthew Loraditch]

This happens to me half the time when I use it.

I just have to try and try again. I’m guessing you could try emailing mp-upgrades at cisco.com<mailto:mp-upgrades at cisco.com> That use to be an alias for manual PUT orders.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Anthony Holloway
Sent: Thursday, April 26, 2018 3:04 PM
To: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: [cisco-voip] PUT Broken Today?

Can anyone confirm if PUT is acting up for them today?  Or any other day, for that matter.  Perhaps this is a common occurrence with PUT, as I'm not in there very much.

I have been trying all morning to order an upgrade for a customer, and I'm being taken back to the starting page, as I progress through various stages of the process.

E.g.,

I might get to the Accept license agreement page, and then I'm taken back to the beginning to enter my contract number again.
Or, I might enter the contract number right at the start, click next, and the page just reloads.

I'm using the latest Cisco Chrome browser, though I've tried other browsers as well.

Outside of submitting feedback through the web site, how could I get immediate help with PUT?  FWIW, I'm ordering a simple CUCM/CUC 10.x to 11.x upgrade.

Thanks.
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