[cisco-voip] PUT Broken Today?

Anthony Holloway avholloway+cisco-voip at gmail.com
Thu Apr 26 17:00:24 EDT 2018


Ok, so maybe what I should have said was.  "Instead of wasting your time
re-branding Spark to Webex Teams, fix your existing shit"

So, I'm trying the Matthew "try and try again" method, and just got this
error:

[image: image.png]

I clicked the link to contact Customer Service and it goes to:

http://upgrad.cloudapps.cisco.com/warp/customer/687/cust_service/contacts.shtml

Which itself is broken and displays nothing.

On Thu, Apr 26, 2018 at 3:41 PM Ryan Huff <ryanhuff at outlook.com> wrote:

> Bruh .... how much did the US Government spend on healthcare.gov?
> Remember that s**t show? Like $1T or something stupid like that and it
> still had scale issues in the beginning.
>
> Just goes to show you that money doesn’t fix sloppy programming.
>
> Sent from my iPhone
>
> On Apr 26, 2018, at 16:35, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> Huh.  You would think with $50,000,000,000.00 in annual revenue, their
> website would just work.  Then again, they've already got your
> SmartNet/UCSS money, so why would they care?
>
> Thanks for the tip on the email alias.  I'll let you know if that route
> works for me.
>
> On Thu, Apr 26, 2018 at 2:09 PM Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:
>
>> This happens to me half the time when I use it.
>>
>>
>>
>> I just have to try and try again. I’m guessing you could try emailing
>> mp-upgrades at cisco.com That use to be an alias for manual PUT orders.
>>
>>
>>
>>
>> Matthew Loraditch​
>> Sr. Network Engineer
>> p: *443.541.1518* <443.541.1518>
>> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>  |
>> e: *MLoraditch at heliontechnologies.com*
>> <MLoraditch at heliontechnologies.com>
>> [image: Facebook] <https://facebook.com/heliontech>
>> [image: Twitter] <https://twitter.com/heliontech>
>> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
>> [image: Helion joins Automotive CX Summit]
>> <https://heliontechnologies.com/events/14th-annual-automotive-cx-summit-hosted-thought-leadership-summits/>
>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Anthony
>> Holloway
>> *Sent:* Thursday, April 26, 2018 3:04 PM
>> *To:* Cisco VoIP Group <cisco-voip at puck.nether.net>
>> *Subject:* [cisco-voip] PUT Broken Today?
>>
>>
>>
>> Can anyone confirm if PUT is acting up for them today?  Or any other day,
>> for that matter.  Perhaps this is a common occurrence with PUT, as I'm not
>> in there very much.
>>
>>
>>
>> I have been trying all morning to order an upgrade for a customer, and
>> I'm being taken back to the starting page, as I progress through various
>> stages of the process.
>>
>>
>>
>> E.g.,
>>
>>
>>
>> I might get to the Accept license agreement page, and then I'm taken back
>> to the beginning to enter my contract number again.
>>
>> Or, I might enter the contract number right at the start, click next, and
>> the page just reloads.
>>
>>
>>
>> I'm using the latest Cisco Chrome browser, though I've tried other
>> browsers as well.
>>
>>
>>
>> Outside of submitting feedback through the web site, how could I get
>> immediate help with PUT?  FWIW, I'm ordering a simple CUCM/CUC 10.x to 11.x
>> upgrade.
>>
>>
>>
>> Thanks.
>>
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>
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