[cisco-voip] PUT Broken Today?

[Lelio Fulgenzi]

And I thought our Phoenix fiasco was bad. :0

https://en.wikipedia.org/wiki/Phoenix_pay_system

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
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519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Ryan Huff
Sent: Thursday, April 26, 2018 4:41 PM
To: Anthony Holloway <avholloway+cisco-voip at gmail.com>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] PUT Broken Today?

Bruh .... how much did the US Government spend on healthcare.gov<http://healthcare.gov>? Remember that s**t show? Like $1T or something stupid like that and it still had scale issues in the beginning.

Just goes to show you that money doesn’t fix sloppy programming.
Sent from my iPhone

On Apr 26, 2018, at 16:35, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:
Huh.  You would think with $50,000,000,000.00 in annual revenue, their website would just work.  Then again, they've already got your SmartNet/UCSS money, so why would they care?

Thanks for the tip on the email alias.  I'll let you know if that route works for me.

On Thu, Apr 26, 2018 at 2:09 PM Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
This happens to me half the time when I use it.

I just have to try and try again. I’m guessing you could try emailing mp-upgrades at cisco.com<mailto:mp-upgrades at cisco.com> That use to be an alias for manual PUT orders.



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From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Anthony Holloway
Sent: Thursday, April 26, 2018 3:04 PM
To: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] PUT Broken Today?

Can anyone confirm if PUT is acting up for them today?  Or any other day, for that matter.  Perhaps this is a common occurrence with PUT, as I'm not in there very much.

I have been trying all morning to order an upgrade for a customer, and I'm being taken back to the starting page, as I progress through various stages of the process.

E.g.,

I might get to the Accept license agreement page, and then I'm taken back to the beginning to enter my contract number again.
Or, I might enter the contract number right at the start, click next, and the page just reloads.

I'm using the latest Cisco Chrome browser, though I've tried other browsers as well.

Outside of submitting feedback through the web site, how could I get immediate help with PUT?  FWIW, I'm ordering a simple CUCM/CUC 10.x to 11.x upgrade.

Thanks.
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