[cisco-voip] 8851 call with headset and ahndest

Reto Gassmann voip at mrga.ch
Fri Aug 17 06:58:50 EDT 2018


Hallo Group

We are currently changing our old 7960 phones to 8851.
With the old phones it was possible to use the headset and the handset at
the same time. So it was possible to coach new workers during a call.
Now with the 8851 this is no longer possible. Only headset or handset.
Is there a setting to change that or does anyone know an other solution?

Thanks Reto
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