[cisco-voip] No longer able to change Jabber username on reset (recent change, upgrade from CUCM 9 to CUCM 11.5)

[Lelio Fulgenzi]

When you say v11.something and onward, are you referring to CUCM v11.something, or Jabber v11.something?

Asking to help me start looking where I find details.

But I swear I had this working on CUCM v9.1 and Jabber v11.something
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Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Ryan Huff <ryanhuff at outlook.com>
Sent: Thursday, August 30, 2018 3:49 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] No longer able to change Jabber username on reset (recent change, upgrade from CUCM 9 to CUCM 11.5)

Sounds like UPN behavior...

This comes as part of the default UPN (User Principal Name) behavior (v11.something and onward) of the user logged into the Windows PC.

You can turn it off with a command line switch during installation but for the time being, a cache reset/clear on the client will open up the username field, but it will force the UPN again.
Sent from my iPhone

On Aug 30, 2018, at 15:44, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

Looks like I’m hitting the lot today.

I ran into a problem where I can’t seem to change the username on Jabber any longer, even with a reset. It defaults back to the user I had earlier.

The only recent change is our upgrade from CUCM v9 to CUCM v11.5.  I’m guessing that did it, but I’m hoping to find a way out of this.

I’m in the middle of my research right now, but if anyone has a quick link or fix to this, that would be great.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

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