[cisco-voip] No longer able to change Jabber username on reset (recent change, upgrade from CUCM 9 to CUCM 11.5)

Lelio Fulgenzi lelio at uoguelph.ca
Thu Aug 30 15:58:37 EDT 2018


And the mystery for me is why was this working before? I installed and uninstalled with default installation each and every time.

OK – Gonna look at doing a custom install with the correct switches.

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Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Ryan Huff <ryanhuff at outlook.com>
Sent: Thursday, August 30, 2018 3:54 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: Matthew Loraditch <MLoraditch at heliontechnologies.com>; voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] No longer able to change Jabber username on reset (recent change, upgrade from CUCM 9 to CUCM 11.5)

Why Cisco made UPN binding a default enabled behavior in the Windows client is to me, as much of a mystery as why I can’t get a simple button to turn off Webex CAS authentication discovery ... I think some one at RTP lost a bet.

Have a look at https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber/212471-jabber-login.html

Here is the installer switch to disable it ...

[image1.png]
Sent from my iPhone

On Aug 30, 2018, at 15:47, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

On my workstation, if I reset Jabber, and start with coyote at myphone.acme.com<mailto:coyote at myphone.acme.com>, it goes through the discovery process, it comes up with the login screen with lelio as the user, not coyote. And if I change it to coyote, it fails and asks if I want to reset Jabber and cycles over and over again.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

From: Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>
Sent: Thursday, August 30, 2018 3:45 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>; voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: RE: No longer able to change Jabber username on reset (recent change, upgrade from CUCM 9 to CUCM 11.5)

What do you mean you can’t change it? It automatically signs in once you reset or ?



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518<tel:443.541.1518>



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

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e: MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>


<image002.png>


<image003.png><https://facebook.com/heliontech>



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From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Thursday, August 30, 2018 3:44 PM
To: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] No longer able to change Jabber username on reset (recent change, upgrade from CUCM 9 to CUCM 11.5)


Looks like I’m hitting the lot today.

I ran into a problem where I can’t seem to change the username on Jabber any longer, even with a reset. It defaults back to the user I had earlier.

The only recent change is our upgrade from CUCM v9 to CUCM v11.5.  I’m guessing that did it, but I’m hoping to find a way out of this.

I’m in the middle of my research right now, but if anyone has a quick link or fix to this, that would be great.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

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