[cisco-voip] No longer able to change Jabber username on reset (recent change, upgrade from CUCM 9 to CUCM 11.5)

Thu Aug 30 16:02:40 EDT 2018

Lelio, you tried resetting jabber, and before logging in, closing jabber
out and clearing the cache?
https://community.cisco.com/t5/collaboration-voice-and-video/how-to-clear-the-stored-cache-in-my-jabber-client/ta-p/3161391

On Thu, Aug 30, 2018 at 2:58 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> And the mystery for me is why was this working before? I installed and
> uninstalled with default installation each and every time.
>
>
>
> OK – Gonna look at doing a custom install with the correct switches.
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Ryan Huff <ryanhuff at outlook.com>
> *Sent:* Thursday, August 30, 2018 3:54 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>
> *Cc:* Matthew Loraditch <MLoraditch at heliontechnologies.com>; voyp list,
> cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] No longer able to change Jabber username on
> reset (recent change, upgrade from CUCM 9 to CUCM 11.5)
>
>
>
> Why Cisco made UPN binding a default enabled behavior in the Windows
> client is to me, as much of a mystery as why I can’t get a simple button to
> turn off Webex CAS authentication discovery ... I think some one at RTP
> lost a bet.
>
>
>
> Have a look at
> https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber/212471-jabber-login.html
>
>
>
> Here is the installer switch to disable it ...
>
>
>
> [image: image1.png]
>
> Sent from my iPhone
>
>
> On Aug 30, 2018, at 15:47, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>
>
> On my workstation, if I reset Jabber, and start with
> coyote at myphone.acme.com, it goes through the discovery process, it comes
> up with the login screen with lelio as the user, not coyote. And if I
> change it to coyote, it fails and asks if I want to reset Jabber and cycles
> over and over again.
>
>
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> <image001.png>
>
>
>
> *From:* Matthew Loraditch <MLoraditch at heliontechnologies.com>
> *Sent:* Thursday, August 30, 2018 3:45 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>; voyp list, cisco-voip (
> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* RE: No longer able to change Jabber username on reset (recent
> change, upgrade from CUCM 9 to CUCM 11.5)
>
>
>
> What do you mean you can’t change it? It automatically signs in once you
> reset or ?
>
>
>
>
>
> *Matthew Loraditch***
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>
>  |
>
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
>
> <image002.png>
>
> <image003.png> <https://facebook.com/heliontech>
>
> <image004.png> <https://twitter.com/heliontech>
>
> <image005.png> <https://www.linkedin.com/company/helion-technologies>
>
> <image006.jpg>
> <https://heliontechnologies.com/events/14th-annual-automotive-cx-summit-hosted-thought-leadership-summits/>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Lelio
> Fulgenzi
> *Sent:* Thursday, August 30, 2018 3:44 PM
> *To:* voyp list, cisco-voip (cisco-voip at puck.nether.net) <
> cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] No longer able to change Jabber username on reset
> (recent change, upgrade from CUCM 9 to CUCM 11.5)
>
>
>
>
>
> Looks like I’m hitting the lot today.
>
>
>
> I ran into a problem where I can’t seem to change the username on Jabber
> any longer, even with a reset. It defaults back to the user I had earlier.
>
>
>
> The only recent change is our upgrade from CUCM v9 to CUCM v11.5.  I’m
> guessing that did it, but I’m hoping to find a way out of this.
>
>
>
> I’m in the middle of my research right now, but if anyone has a quick link
> or fix to this, that would be great.
>
>
>
> Lelio
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> <image001.png>
>
>
>
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