[cisco-voip] Jabber For Mac Unable To Ad-Hoc Conference

[UC Penguin]

> On Dec 5, 2018, at 04:26, Gary Parker <G.J.Parker at lboro.ac.uk> wrote:
> 
> 
> 
>>> On 14 Nov 2018, at 14:22, Gary Parker <G.J.Parker at lboro.ac.uk> wrote:
>>> 
>>> 
>>> 
>>> On 14 Nov 2018, at 13:41, Gary Parker <G.J.Parker at lboro.ac.uk> wrote:
>>> 
>>> CUCM 11.5.1-12900-21
>>> IM&P 11.5.1.12900-25
>>> Various Jabber clients (iOS, Mac, Windows tested with 12.1.1, 12.0, 11.9, 11.8.1)
>>> 
>>> Afternoon all, I’ve had a call from a user stating that they’re unable to start ad-hoc audio conferences from their Jabber for Mac client. I’ve tested this on my own client (12.1.1 on macOS 10.14.1) and found that clicking the elipsis/more button during a call only gives me the option of Transfer, Hold and Merge (greyed out).
>>> 
>>> Logging in with the same credentials (and, by extension, using the same Unified Client Services Framework device in CUCM) on Windows 10 (Jabber for Windows 12.1.1), placing a call and clicking the elipsis/more button gives me Transfer, Hold and Merge (greyed out) and Conference.
>>> 
>>> The conference button is also visible when using the latest version of the iOS client.
>>> 
>>> Observed behaviour on Mac clients is the same whether on the LAN, connected via VPN or MRA
>>> 
>>> Another user reports that the Conference option used to be available on his Mac client but that it disappeared a number of revisions ago.
>>> 
>>> - is this functionality still present in the Mac client?
>>> 
>>> - any idea why it’s not showing up on my devices?
>> 
>> One other thing: this is the same whether in soft phone or deskphone mode. Conference option missing on Mac and present on all other platforms.
> 
> Quick update on this, for the benefit of others. This was raised with TAC and they’ve informed me that this behaviour is by design. Ad-hoc conference calls on Mac should be created using the Merge function. Every other soft phone and desk phone uses the Conference option.
> 
> Doesn’t seem right to me, but there you go… ¯\_(ツ)_/¯ 
> 
> 
> ---
> /-Gary Parker----------------------------------f--\
> |     Unified Communications Service Manager      |
> n      Loughborough University, IT Services       |
> |     tel:+441509635635 sip:gary at lboro.ac.uk      o
> |        https://www.osx.ninja/pubkey.txt         |
> \r----------------------------------------------d-/
> 
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