[cisco-voip] QM Call recording, getting 503 on inbound call recording call

[Brian Meade]

Check out the logs on AQM in the logs directory.

On Fri, Jan 12, 2018 at 3:33 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

> We are getting a 404 on inbound calls to the recorded destination from the
> QM CR in response to the CCM invite on the recording trunk... I am at a
> loss here. Is there a place to configure the recording pilot number (we are
> sending 7777 as our recording pilot to the SIP trunk...)
>
>
>
> Jonathan
>
> On Fri, Jan 12, 2018 at 2:22 PM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> I can't tell which direction you're referring to the 503 coming from, but
>> in my experience CUCM will 503 you for two reason at least:
>>
>> 1) You didn't add the IP address which is sending to you, to a SIP trunk,
>> so CUCM rejects the call
>>
>> 2) You need to bounce the SIP trunk again (and maybe even 3 or 4 more
>> times just to be sure)
>>
>> If you were meaning that QM sends the 503, it's possible QM is doing the
>> same, and you are sending from a CUCM node that QM wasn't expecting to
>> receive an INVITE from, or you just need to bounce the QM "sip trunk" which
>> is probably one of the services I can't think of at the moment.
>>
>> On Wed, Jan 10, 2018 at 8:58 PM Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>>
>>> So, Built in bridge is enabled, sip trunk to Calabrio is set up... but
>>> when the call hits QM, we get a 503 Service Unavailable...
>>>
>>> Not seeing a lot of documentation on what would cause this...
>>>
>>> Any pointers to a direction?
>>>
>>>
>>> Jonathan
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>
>
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>
>
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