[cisco-voip] 7832 Real-time Device Status

[Gary Parker]

Morning all, I recently installed the latest device pack, 11.5(1.15078), to get support for the 7832 conference phones on our cucm cluster running 11.5.1.12900-21

The phone is registered and operating fine, able to make and receive calls and has received a firmware update. However, the device page’s “Real-time Device Status” section (both on the pub and the sub it’s registered to) shows Registration as unknown and IPv4 Address as none.

I can get the IP address from the phone’s admin settings, ping it and access its web page and, as I say, it can make and receive calls. Making config changes in cucm and applying them also restarts the phone as you’d expect.

Is this a known bug (I couldn’t find anything when searching) or does anyone know how to fix this?


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/-Gary Parker----------------------------------f--\
|     Unified Communications Service Manager      |
n      Loughborough University, IT Services       |
|     tel:+441509635635 sip:gary at lboro.ac.uk      o
|        https://www.osx.ninja/pubkey.txt         |
\r----------------------------------------------d-/

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