[cisco-voip] 7832 Real-time Device Status

[Brian Meade]

You can try restarting RIS DC on all the nodes to fix this.  Shouldn't be
impacting.

On Wed, Jul 11, 2018 at 5:12 AM Gary Parker <G.J.Parker at lboro.ac.uk> wrote:

> Morning all, I recently installed the latest device pack, 11.5(1.15078),
> to get support for the 7832 conference phones on our cucm cluster running
> 11.5.1.12900-21
>
> The phone is registered and operating fine, able to make and receive calls
> and has received a firmware update. However, the device page’s “Real-time
> Device Status” section (both on the pub and the sub it’s registered to)
> shows Registration as unknown and IPv4 Address as none.
>
> I can get the IP address from the phone’s admin settings, ping it and
> access its web page and, as I say, it can make and receive calls. Making
> config changes in cucm and applying them also restarts the phone as you’d
> expect.
>
> Is this a known bug (I couldn’t find anything when searching) or does
> anyone know how to fix this?
>
>
> ---
> /-Gary Parker----------------------------------f--\
> |     Unified Communications Service Manager      |
> n      Loughborough University, IT Services       |
> |     tel:+441509635635 sip:gary at lboro.ac.uk      o
> |        https://www.osx.ninja/pubkey.txt         |
> \r----------------------------------------------d-/
>
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