[cisco-voip] e911

Thu Mar 8 10:17:42 EST 2018

If it helps to have another resource, our company’s OneView CDR & Analytics solution for Cisco Call Manager has a popularly implemented report for notifying of any 911 calls that happen.  It can be an alert triggered immediately – or it can be configured to run periodic reports one can tell who called 911 (accidentally or otherwise).

The two biggest use cases are actual 911 notification (911 is called, and HR wants to be notified, particularly if it happened at a remote site where they might not otherwise hear of an emergency immediately) or people needing a little training because of repeated fat fingering particular area codes that start with 91x. (There’s a couple around the country)

Cheers,

Parker Pearson
Donoma Software

[Donoma Software Web Page]<http://donomasoftware.com/>

Parker Pearson
Vice President, Marketing & Business Development

Donoma Software
1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060
540.443.3577
parker at donomasoftware.com
www.donomasoftware.com<http://www.donomasoftware.com>
[Facebook]<https://www.facebook.com/DonomaSoftware>     [Twitter] <https://twitter.com/donomasoftware>  [LinkedIn] <https://www.linkedin.com/company/donoma-software>

From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Matthew Loraditch <MLoraditch at heliontechnologies.com>
Date: Wednesday, March 7, 2018 at 4:07 PM
To: NateCCIE <nateccie at gmail.com>, 'Ryan Huff' <ryanhuff at outlook.com>, "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] e911

As far as I know that feature doesn’t notify anyone internally.
The part of the law I’m referring to is this:

“A person engaged in the business of installing, managing, or operating multi-line telephone systems shall, in installing, managing, or operating such a system for use in the United States, configure the system to provide a notification to a central location at the facility where the system is installed or to another person or organization regardless of location, if the system is able to be configured to provide the notification without an improvement to the hardware or software of the system.”

Matthew Loraditch

Sr. Network Engineer

p: 443.541.1518<tel:443.541.1518>

w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

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e: MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>

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From: NateCCIE [mailto:nateccie at gmail.com]
Sent: Wednesday, March 7, 2018 3:58 PM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com>; 'Ryan Huff' <ryanhuff at outlook.com>; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] e911

Um, I thought it did.

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Matthew Loraditch
Sent: Wednesday, March 7, 2018 1:36 PM
To: Ryan Huff <ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>>; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] e911

To piggy back on this, while Cisco doesn’t have emergency notifications built in, as the law mentions, and thus they are not required, does anyone know of options beyond Singlewire that they are happy with? The installs would monitor up to 1000 or so handsets but the folks that would be notified would probably be fewer than 50.

Matthew Loraditch

Sr. Network Engineer

p: 443.541.1518<tel:443.541.1518>

w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>

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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Huff
Sent: Wednesday, March 7, 2018 3:11 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] e911

I wonder how cloud-based phone system like Cisco spark will answer this?

https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar
Sent from my iPhone
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