[cisco-voip] Call Recording Options

Dan Mason dmason at winxnet.com
Fri Mar 9 12:27:47 EST 2018


Has anyone had any experience with 3rd party call recording vendors?  Any recommendations for a Cisco centric call center (CCM 10/CCX 10.6)?

I'm familiar with CallRec/Zoom.  The native call recording solution isn't 100% reliable so we are looking for other 3rd party options.

  Thanks,

Dan


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