[cisco-voip] Call Recording Options

[Brian Meade]

Verba/Verint and Nice along with direct Calabrio are the big ones in this
space but may be overkill.

On Fri, Mar 9, 2018 at 12:27 PM, Dan Mason <dmason at winxnet.com> wrote:

> Has anyone had any experience with 3rd party call recording vendors?  Any
> recommendations for a Cisco centric call center (CCM 10/CCX 10.6)?
>
>
>
> I’m familiar with CallRec/Zoom.  The native call recording solution isn’t
> 100% reliable so we are looking for other 3rd party options.
>
>
>
> *  Thanks,*
>
>
>
> Dan
>
>
>
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