[cisco-voip] On hold music

[Lelio Fulgenzi]

Good point.

I remember reading something somewhere that the licensing also applies differently depending on who you are playing the music for.

The example was a dentists office. IS the overhead music being played for the benefit of the patients or the staff? One had them paying for things, the other did not. Very strange indeed.


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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dave Goodwin
Sent: Wednesday, March 21, 2018 12:55 PM
To: James Dust <james.dust at charles-stanley.co.uk>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] On hold music

I suggest an Internet search for royalty free hold music and carefully read the license rules of anything you obtain and plan to use. Assume what you find is not eligible for free use, unless you can find a licensing statement indicating as such. Make sure you keep an archival copy of any licensing information in your documentation stash for the system.

On Wed, Mar 21, 2018 at 9:22 AM, James Dust <james.dust at charles-stanley.co.uk<mailto:james.dust at charles-stanley.co.uk>> wrote:
Afternoon all,

Can anyone tell me what alternate hold music they are using (other then Cisco default) as my management are concerned we might be infringing on copyright should we use an audio file other than cisco’s default,

Anyone have experience of this?

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