[cisco-voip] Automated capacity notification for CUCM/UCCX/QM?

[Ben Amick]

Even then, that syslog/RTMT message only sends when it encounters overage, not in advance of, correct?

Ben Amick
Unified Communications Analyst

From: Erick Bergquist <erickbee at gmail.com>
Sent: Thursday, March 29, 2018 1:02 PM
To: Ben Amick <bamick at HumanArc.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Automated capacity notification for CUCM/UCCX/QM?


Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT open attachments or click links from unknown or unexpected senders.
I’m not aware of any. I wish ELM/PLM had way to monitor elm/plm directly (snmp polling, etc) but it is up to application to alert.

There is a bug on call manager where cucm does not send syslog for ciscosystemoverage alert and it doesn’t trigger for 7 days in RTMT. The RTMT email alert is only way to get notified of cucm 9.x-11.x license issue proactively unless you log in and see the warning message. I’ve had a few cisco cases on this bug trying to get them to fix it. I’m told it’s a enhancement but unity and cer send syslog fine for license overages.


On Wed, Mar 28, 2018 at 1:52 PM Ben Amick <bamick at humanarc.com<mailto:bamick at humanarc.com>> wrote:
Does anyone know of any tools, either inside the cisco product or ELM, or low cost external tools, that will enable any sort of alerting for capacity management ahead of time? I know CUCM and CUC will both pop the alert at the top of the header when you exceed your licensing, and UCCX will deny logins, and QM will stop allowing you to enable users or will send alerts if a recording server is going high on capacity, but I’ve been asked to provide proactive alerting that lets us know when we have <X licenses free in any of our systems, and provide a monthly report of such

Ben Amick
Unified Communications Analyst


Disclaimer: The information contained in this transmission and any attachments may contain privileged and confidential information including patient information protected by federal and state privacy laws. This transmission is sent for the sole use of the intended recipient. If you are not the intended recipient, please immediately (1) notify the sender via reply email; (2) do not open or read the message or any attachments; and (3) delete this message and any attachments. The review, dissemination, distribution, or duplication of this transmission by anyone other than the intended recipient is strictly prohibited.
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180329/ed92d9cb/attachment.html>