[cisco-voip] Automated capacity notification for CUCM/UCCX/QM?

[Erick Bergquist]

I’m not aware of any. I wish ELM/PLM had way to monitor elm/plm directly
(snmp polling, etc) but it is up to application to alert.

There is a bug on call manager where cucm does not send syslog for
ciscosystemoverage alert and it doesn’t trigger for 7 days in RTMT. The
RTMT email alert is only way to get notified of cucm 9.x-11.x license issue
proactively unless you log in and see the warning message. I’ve had a few
cisco cases on this bug trying to get them to fix it. I’m told it’s a
enhancement but unity and cer send syslog fine for license overages.


On Wed, Mar 28, 2018 at 1:52 PM Ben Amick <bamick at humanarc.com> wrote:

> Does anyone know of any tools, either inside the cisco product or ELM, or
> low cost external tools, that will enable any sort of alerting for capacity
> management ahead of time? I know CUCM and CUC will both pop the alert at
> the top of the header when you exceed your licensing, and UCCX will deny
> logins, and QM will stop allowing you to enable users or will send alerts
> if a recording server is going high on capacity, but I’ve been asked to
> provide proactive alerting that lets us know when we have <X licenses free
> in any of our systems, and provide a monthly report of such
>
>
>
> Ben Amick
>
> Unified Communications Analyst
>
>
>
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