[cisco-voip] HCS 11.6.1 ES3 : websetup issue

[Kent Roberts]

 If you jump from 11 to 11.5. Does that work,? Maybe then go to 11.6?   Seems silly but it is a Windows app. :)


Kent

> On May 10, 2018, at 22:42, 0703Manjunath <winmanjunath at gmail.com> wrote:
> 
> Before forming child domain ,ou was created with the admin rights on ou .Let me also Check on time sync.
> 
> Thanks Kent, Pavan
> 
> Btw when we downgrade the icm version from 11.6.1 Es3 to base version 11.0.1 it worked well in our other lab setup.
> 
> I also need to implement the same to check if it is the same with my   setup.
> 
>> On Fri, May 11, 2018, 6:15 AM Kent Roberts <kent at fredf.org> wrote:
>> Just checking.   Did you create the icm ou/instance before trying to login?
>> 
>> Also check time sync. Both have caused me issues before
>> 
>> 
>> Kent
>> 
>>> On May 10, 2018, at 20:59, Pavan K <pav.ccie at gmail.com> wrote:
>>> 
>>> Look at logs in temp and icm/logs for more info. Also run sadlib checks.
>>> 
>>>> On Wed, Apr 25, 2018, 4:30 AM 0703Manjunath <winmanjunath at gmail.com> wrote:
>>>> Hi all 
>>>> 
>>>> Im in mid of deploying new setup of 11.6.1 ES3 version , post installation we are unable to login to websetup to start with initial config.
>>>> Thought this could be generic issue as like access restriction on config/setup role access on the OU/domain manager. However its not . We have all rights for the account to be able to perform the deployment , but still the issue surfaces. 
>>>> 
>>>> 
>>>> Posting this thread if anyone here come across this issue ? to find out the resolution for the same.
>>>> 
>>>> Note: this instance is part of the windows forest domain , just not the standalone domain.
>>>> 
>>>> 
>>>> 
>>>> <image.png>
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> -- 
>>>> 
>>>> 
>>>> Thanks & Regards
>>>>    Manjunath
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