[cisco-voip] connected party information while calling webex

Ryan Huff ryanhuff at outlook.com
Fri Nov 2 13:57:57 EDT 2018


UDS services referenced by FQDN or IP?

Sent from my iPhone

On Nov 2, 2018, at 13:55, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:


I’ve migrated my development cluster configuration to my production cluster configuration and have compared them as best as possible, but I seem to be missing connected party information when calling webex from Jabber.

On the development cluster, when I dial coyote at acme.webex.com<mailto:coyote at acme.webex.com> from Jabber and am connected, the connected party information at the top of Jabber remains coyote at acme.webex.com<mailto:coyote at acme.webex.com>, however, when I dial the same from production, it changes to coyote@<ipaddr.of.cucm.sub<mailto:coyote@%3cipaddr.of.cucm.sub>>

I’ve reviewed the SIP trunk and dependencies as much as I could and they all seem the same. I did some comparison of enterprise parameters and ccm service parameters and they too look the same.

I can’t imagine anything expresway or within webex site config would cause this.

Thoughts? Pointers?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=02%7C01%7C%7C562fab46bf0d42e667d308d640ec54b0%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636767781103757335&sdata=6DmHhUndTWjK11HZJQi3yidinLIF%2Fo7f2WcH4U713WE%3D&reserved=0> | @UofGCCS on Instagram, Twitter and Facebook

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