[cisco-voip] TAC Support Cases just shows spinning wheel

Jason Aarons (Americas) jason.aarons at dimensiondata.com
Tue Oct 9 06:39:32 EDT 2018


   Not a fan of the website changes for TAC cases......lots of spinning wheels..... https://mycase.cloudapps.cisco.com/case


Contract is associated to account, yet Open TAC case can't find the Service Contract, have to call in every time, took 30 minutes to open a new case over the phone.

Try it over a high latency satellite link and it just fails.

-jason

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