[cisco-voip] Unity Call Handler recording upload

[Anthony Holloway]

In addition to Audacity, which I use myself, try this site out:
http://g711.org/

On Fri, Oct 12, 2018 at 5:35 AM Gary Parker <G.J.Parker at lboro.ac.uk> wrote:

>
>
> > On 12 Oct 2018, at 10:56, James Dust <james.dust at charles-stanley.co.uk>
> wrote:
> >
> > I have created a call handler on our unity server for a number range we
> no longer use.
> >
> > Our staff have created an mp4 file, with the desired recording on it
> which I wish to upload to this call handler.
> >
> > I’ve converted the file to both .mp3 and .wav, however when I upload the
> file I get an error message stating the format is oncorrect.
> >
> > Could someone tell me what format the file should be in please?
>
> Hi James, I found this article on using the free Audacity tool to convert
> very helpful:
>
>
> http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html
>
> Long story short, you need a mono, 8-bit, 8kHz, u-law WAV.
>
> However, use Audiotext Manager and it does all the heavy lifting for you.
> Just drop any old wav file or MP3 and it converts it as it uploads.
> Definitely my recommended solution.
>
> https://www.ciscounitytools.com/Applications/CxN/ATM/ATM.html
>
> ---
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> n      Loughborough University, IT Services       |
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