[cisco-voip] UCCX question
Anthony Holloway
avholloway+cisco-voip at gmail.com
Tue Oct 23 11:22:27 EDT 2018
Yes
On Tue, Oct 23, 2018 at 10:13 AM Terry Oakley <Terry.Oakley at rdc.ab.ca>
wrote:
> We are running UCCX 11.6.1 and want to be able to allow our ServiceDesk
> team the ability to change queue messaging without touching the application
> side. Is there a way to point the prompts to an exterior storage location
> or add ‘triggers’ that will allow them to change the message that callers
> get when they connect to the queue?
>
>
>
> Thanks in advance for any assistance.
>
>
>
> Terry
>
>
>
> *Terry Oakley*
>
> Telecommunications Coordinator *| *Information Technology Services
>
> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
> *| *T4N 5H5
>
> work (403) 342-*3521 **| * FAX (403) 343-4034
>
>
>
>
>
>
> _______________________________________________
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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