[cisco-voip] IM & Presence Upgrade image

Matthew Loraditch MLoraditch at heliontechnologies.com
Tue Sep 4 09:42:03 EDT 2018


Remove the "Bootable_" from the file name


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Dana Tong
Sent: Tuesday, September 4, 2018 9:41 AM
To: cisco-voip voyp list <cisco-voip at puck.nether.net>
Subject: [cisco-voip] IM & Presence Upgrade image

Hi all,

I was trying to upgrade a couple of IM&P nodes but can't recall what the trick is.

I upgraded the CUCM and Unity Connection okay. Unity Connection requires a cop file to recognise the upgrade image.
I can't find a cop file for the Presence server.

The OS Admin | Install reports "No Valid Upgrade options were found".

Current version - 11.5.1.12900-25
New file - Bootable_UCSInstall_CUP_12.0.1.10000-12.sgn.iso
New CUCM version - 12.0.1.21900-7

I have these versions running in my production system fine. I just can't recall what the problem is.

Cheers
Dana


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