[cisco-voip] COBRAS Import fail...

[Anthony Holloway]

Yes, even if you're the Admin, you still need to run as Admin.  Weird, I
know.  But that's how it goes.

Message shuttle requires both CUC systems to be up and accessible and it
moves messages between the two CUC systems...quickly.  Though, if you
haven't even imported anything, that's kind of pointless.

Anyway, did you also do this:

Task 4: (Optional) Enable SMTP Connectivity For Importing Messages

If you are restoring messages from a COBRAS backup to a Connection 7.0 or
later system you will need to enable access to send SMTP mail messages into
the system.  You must disable any authentication restrictions on the SMTP
service to do this.

1.     Go to the “SMTP Configuration” section of the “System Settings” in
the Cisco Unity Connection Administration web page.

2.     On the “Server” page check the “Allow Connections from Untrusted IP
Addresses”

3.     Uncheck the “Require Authentication from Untrusted IP Addresses”

4.     Select “Disabled” for the “Transport Layer Security from Untrusted
IP Addresses” and save your changes.

*The Unity Connection SMTP Server configuration page should look like this
at the bottom:*


On Wed, Sep 5, 2018 at 12:25 PM Jonathan Charles <jonvoip at gmail.com> wrote:

> OK, i am curious... what is message shuttle?
>
> I am not even at the point where I am importing messages.... it fails on
> the test wav file
>
> On Wed, Sep 5, 2018 at 11:46 AM Loren Hillukka <lchillukka at hotmail.com>
> wrote:
>
>> Have also had similar issues, switched to using Message Shuttle. Much
>> faster for moving messages than COBRAS.
>>
>> Loren
>>
>> On Sep 5, 2018, at 11:41 AM, Schlotterer, Tommy <
>> tschlotterer at presidio.com> wrote:
>>
>> I have had problems importing messages in COBRAS on windows 10 in the
>> past, used it on a windows 7 VM and it worked like a charm.
>>
>>
>>
>> Thanks
>>
>>
>> Tommy
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Jonathan Charles
>> *Sent:* Wednesday, September 5, 2018 12:39 PM
>> *To:* cisco-voip at puck.nether.net
>> *Subject:* [cisco-voip] COBRAS Import fail...
>>
>>
>>
>> *EXTERNAL EMAIL*
>>
>>
>>
>>
>>
>> [Thread 001], [18/09/05 09:22:55], Starting restore process - pre restore
>> checks
>>
>> [Thread 001], [18/09/05 09:22:55],     Checking for stream file
>> connectivity for WAV file restores.
>>
>> [Thread 001], [18/09/05 09:22:57], (error) in UploadWAVFile on
>> ConnectionWAVFiles:The underlying connection was closed: An unexpected
>> error occurred on a receive.
>>
>> [Thread 001], [18/09/05 09:22:57], Unable to upload test WAV file to
>> target Connection server. Make sure that you turn off web proxies and
>> ensure that HTTP traffic on port 80 and 443 to the Connection server is not
>> being blocked by a virus scanner or a firewall.  Error=(error) in
>> UploadWAVFile on ConnectionWAVFiles:The underlying connection was closed:
>> An unexpected error occurred on a receive.
>>
>>
>>
>> And then it terminates the import.
>>
>>
>>
>>
>>
>> I have verified there is no proxy server between the COBRAS and CUC
>> (11.5); they are on the same VLAN.
>>
>>
>>
>> I even tried removing the default gateway so they could only communicate
>> directly.
>>
>>
>>
>> No change in errors.
>>
>>
>>
>> This is a clean install of CUC 11.5
>>
>>
>>
>> I tried and there does not appear to be a /SkipWavUploadTest
>>
>>
>>
>> The windows firewall is disabled.
>>
>>
>> there is no AV running on the COBRAS server
>>
>>
>>
>>
>>
>>
>>
>> Any ideas?
>>
>>
>>
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Tommy Schlotterer | Systems Engineer - Collaboration
>> Presidio (NASDAQ: PSDO) | presidio.com
>> 20 N Saint Clair 3rd Floor, Toledo, OH 43604
>> D: 419.214.1415 | C: 419.706.0259 | tschlotterer at presidio.com
>>
>>
>>
>>
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