[cisco-voip] COBRAS Import fail...

[Jonathan Charles]

Cool... but my problem is it fails uploading the test WAV and terminates...
I was able to skip it on the export (all other wav files exported fine...)
on the import there does not appear to be a skip option...


Jonathan

On Wed, Sep 5, 2018 at 12:42 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> Yes, even if you're the Admin, you still need to run as Admin.  Weird, I
> know.  But that's how it goes.
>
> Message shuttle requires both CUC systems to be up and accessible and it
> moves messages between the two CUC systems...quickly.  Though, if you
> haven't even imported anything, that's kind of pointless.
>
> Anyway, did you also do this:
>
> Task 4: (Optional) Enable SMTP Connectivity For Importing Messages
>
> If you are restoring messages from a COBRAS backup to a Connection 7.0 or
> later system you will need to enable access to send SMTP mail messages into
> the system.  You must disable any authentication restrictions on the SMTP
> service to do this.
>
> 1.     Go to the “SMTP Configuration” section of the “System Settings” in
> the Cisco Unity Connection Administration web page.
>
> 2.     On the “Server” page check the “Allow Connections from Untrusted
> IP Addresses”
>
> 3.     Uncheck the “Require Authentication from Untrusted IP Addresses”
>
> 4.     Select “Disabled” for the “Transport Layer Security from Untrusted
> IP Addresses” and save your changes.
>
> *The Unity Connection SMTP Server configuration page should look like this
> at the bottom:*
>
>
> On Wed, Sep 5, 2018 at 12:25 PM Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
>> OK, i am curious... what is message shuttle?
>>
>> I am not even at the point where I am importing messages.... it fails on
>> the test wav file
>>
>> On Wed, Sep 5, 2018 at 11:46 AM Loren Hillukka <lchillukka at hotmail.com>
>> wrote:
>>
>>> Have also had similar issues, switched to using Message Shuttle. Much
>>> faster for moving messages than COBRAS.
>>>
>>> Loren
>>>
>>> On Sep 5, 2018, at 11:41 AM, Schlotterer, Tommy <
>>> tschlotterer at presidio.com> wrote:
>>>
>>> I have had problems importing messages in COBRAS on windows 10 in the
>>> past, used it on a windows 7 VM and it worked like a charm.
>>>
>>>
>>>
>>> Thanks
>>>
>>>
>>> Tommy
>>>
>>>
>>>
>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Jonathan Charles
>>> *Sent:* Wednesday, September 5, 2018 12:39 PM
>>> *To:* cisco-voip at puck.nether.net
>>> *Subject:* [cisco-voip] COBRAS Import fail...
>>>
>>>
>>>
>>> *EXTERNAL EMAIL*
>>>
>>>
>>>
>>>
>>>
>>> [Thread 001], [18/09/05 09:22:55], Starting restore process - pre
>>> restore checks
>>>
>>> [Thread 001], [18/09/05 09:22:55],     Checking for stream file
>>> connectivity for WAV file restores.
>>>
>>> [Thread 001], [18/09/05 09:22:57], (error) in UploadWAVFile on
>>> ConnectionWAVFiles:The underlying connection was closed: An unexpected
>>> error occurred on a receive.
>>>
>>> [Thread 001], [18/09/05 09:22:57], Unable to upload test WAV file to
>>> target Connection server. Make sure that you turn off web proxies and
>>> ensure that HTTP traffic on port 80 and 443 to the Connection server is not
>>> being blocked by a virus scanner or a firewall.  Error=(error) in
>>> UploadWAVFile on ConnectionWAVFiles:The underlying connection was closed:
>>> An unexpected error occurred on a receive.
>>>
>>>
>>>
>>> And then it terminates the import.
>>>
>>>
>>>
>>>
>>>
>>> I have verified there is no proxy server between the COBRAS and CUC
>>> (11.5); they are on the same VLAN.
>>>
>>>
>>>
>>> I even tried removing the default gateway so they could only communicate
>>> directly.
>>>
>>>
>>>
>>> No change in errors.
>>>
>>>
>>>
>>> This is a clean install of CUC 11.5
>>>
>>>
>>>
>>> I tried and there does not appear to be a /SkipWavUploadTest
>>>
>>>
>>>
>>> The windows firewall is disabled.
>>>
>>>
>>> there is no AV running on the COBRAS server
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Any ideas?
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Jonathan
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Tommy Schlotterer | Systems Engineer - Collaboration
>>> Presidio (NASDAQ: PSDO) | presidio.com
>>> 20 N Saint Clair 3rd Floor, Toledo, OH 43604
>>> D: 419.214.1415 | C: 419.706.0259 | tschlotterer at presidio.com
>>>
>>>
>>>
>>>
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