[cisco-voip] COBRAS Import fail...

[Jonathan Charles]

OK, the solution was to use Win7 32-bit.... COBRAS worked fine...


Jonathan

On Wed, Sep 5, 2018 at 1:21 PM Jonathan Charles <jonvoip at gmail.com> wrote:

> Cool... but my problem is it fails uploading the test WAV and
> terminates... I was able to skip it on the export (all other wav files
> exported fine...) on the import there does not appear to be a skip option...
>
>
> Jonathan
>
> On Wed, Sep 5, 2018 at 12:42 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> Yes, even if you're the Admin, you still need to run as Admin.  Weird, I
>> know.  But that's how it goes.
>>
>> Message shuttle requires both CUC systems to be up and accessible and it
>> moves messages between the two CUC systems...quickly.  Though, if you
>> haven't even imported anything, that's kind of pointless.
>>
>> Anyway, did you also do this:
>>
>> Task 4: (Optional) Enable SMTP Connectivity For Importing Messages
>>
>> If you are restoring messages from a COBRAS backup to a Connection 7.0 or
>> later system you will need to enable access to send SMTP mail messages into
>> the system.  You must disable any authentication restrictions on the SMTP
>> service to do this.
>>
>> 1.     Go to the “SMTP Configuration” section of the “System Settings”
>> in the Cisco Unity Connection Administration web page.
>>
>> 2.     On the “Server” page check the “Allow Connections from Untrusted
>> IP Addresses”
>>
>> 3.     Uncheck the “Require Authentication from Untrusted IP Addresses”
>>
>> 4.     Select “Disabled” for the “Transport Layer Security from
>> Untrusted IP Addresses” and save your changes.
>>
>> *The Unity Connection SMTP Server configuration page should look like
>> this at the bottom:*
>>
>>
>> On Wed, Sep 5, 2018 at 12:25 PM Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>>
>>> OK, i am curious... what is message shuttle?
>>>
>>> I am not even at the point where I am importing messages.... it fails on
>>> the test wav file
>>>
>>> On Wed, Sep 5, 2018 at 11:46 AM Loren Hillukka <lchillukka at hotmail.com>
>>> wrote:
>>>
>>>> Have also had similar issues, switched to using Message Shuttle. Much
>>>> faster for moving messages than COBRAS.
>>>>
>>>> Loren
>>>>
>>>> On Sep 5, 2018, at 11:41 AM, Schlotterer, Tommy <
>>>> tschlotterer at presidio.com> wrote:
>>>>
>>>> I have had problems importing messages in COBRAS on windows 10 in the
>>>> past, used it on a windows 7 VM and it worked like a charm.
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>>
>>>> Tommy
>>>>
>>>>
>>>>
>>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>>>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Jonathan Charles
>>>> *Sent:* Wednesday, September 5, 2018 12:39 PM
>>>> *To:* cisco-voip at puck.nether.net
>>>> *Subject:* [cisco-voip] COBRAS Import fail...
>>>>
>>>>
>>>>
>>>> *EXTERNAL EMAIL*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> [Thread 001], [18/09/05 09:22:55], Starting restore process - pre
>>>> restore checks
>>>>
>>>> [Thread 001], [18/09/05 09:22:55],     Checking for stream file
>>>> connectivity for WAV file restores.
>>>>
>>>> [Thread 001], [18/09/05 09:22:57], (error) in UploadWAVFile on
>>>> ConnectionWAVFiles:The underlying connection was closed: An unexpected
>>>> error occurred on a receive.
>>>>
>>>> [Thread 001], [18/09/05 09:22:57], Unable to upload test WAV file to
>>>> target Connection server. Make sure that you turn off web proxies and
>>>> ensure that HTTP traffic on port 80 and 443 to the Connection server is not
>>>> being blocked by a virus scanner or a firewall.  Error=(error) in
>>>> UploadWAVFile on ConnectionWAVFiles:The underlying connection was closed:
>>>> An unexpected error occurred on a receive.
>>>>
>>>>
>>>>
>>>> And then it terminates the import.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> I have verified there is no proxy server between the COBRAS and CUC
>>>> (11.5); they are on the same VLAN.
>>>>
>>>>
>>>>
>>>> I even tried removing the default gateway so they could only
>>>> communicate directly.
>>>>
>>>>
>>>>
>>>> No change in errors.
>>>>
>>>>
>>>>
>>>> This is a clean install of CUC 11.5
>>>>
>>>>
>>>>
>>>> I tried and there does not appear to be a /SkipWavUploadTest
>>>>
>>>>
>>>>
>>>> The windows firewall is disabled.
>>>>
>>>>
>>>> there is no AV running on the COBRAS server
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Any ideas?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Jonathan
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Tommy Schlotterer | Systems Engineer - Collaboration
>>>> Presidio (NASDAQ: PSDO) | presidio.com
>>>> 20 N Saint Clair 3rd Floor, Toledo, OH 43604
>>>> D: 419.214.1415 | C: 419.706.0259 | tschlotterer at presidio.com
>>>>
>>>>
>>>>
>>>>
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