[cisco-voip] CUAC advanced 12. is it possible to add speed dial to attendant console client using BAT or any other tool

naresh rathore nareh84 at hotmail.com
Mon Sep 17 02:45:41 EDT 2018


hi all,




is there a way to configure bulk speed dial for attendant console client (CUAC advanced version 12). also i have configured following regarding presence integration but its not working.


This is new deployment, i have configured CUAC Advanced 12. i have to integrate CUAC with Cisco IM&Presence. i have configured following settings on CUAC advanced Engineering > Presence Management > Unified (IM and Presence).

General:
Presence user id: user profile
domain: domain.not.set (got this value from im and presence system > cluster topology > settings
Connectivity:
hostname: <ip address of presence>
port: 5060
username: username at domain.not.set (configured on cucm with presence enabled)
password: configured on cucm

i have also configured inbound and outbound ACL on IM and presence to be "ALL".

when i save i get the following message:

Presence driver connection test failed. Error Data : 3 : Request timed out


Regards



Naray



________________________________
From: naresh rathore <nareh84 at hotmail.com>
Sent: Monday, September 10, 2018 5:11 AM
To: cisco-voip at puck.nether.net
Subject: CUAC advanced 12. is it possible to add speed dial to attendant console client using BAT or any other tool


hi



I will be installing CUAC 12 advanced and integrating with CUCM. Customer have existing ARC console and have many speed dial entries. is there a way we can bulk upload speed dial entries so each agent dont have to add speed dial entries manually.



Regards


Naray
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