[cisco-voip] Webex Teams Down

Tue Sep 25 11:42:03 EDT 2018

I have first hand experience with people making judgment calls on whether
or not they will submit a change control for a given change.  Therefore,
just because Enterprises have documented change windows, doesn't mean
people honor them.

On Tue, Sep 25, 2018 at 10:11 AM Schlotterer, Tommy <
tschlotterer at presidio.com> wrote:

> The enterprise may have documented change windows. There was no
> notification given to users that they were doing maintenance.
>
>
>
>
> Tommy
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Anthony Holloway
> *Sent:* Tuesday, September 25, 2018 11:05 AM
> *To:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Webex Teams Down
>
>
>
> *EXTERNAL EMAIL*
>
>
>
>
>
> In my mind, this is no different than an on prem
> migration/upgrade/change/etc going south.  The fact that the impacted
> service is in the cloud, is not important.  Even if the Internet connection
> itself went down, that's no different than a private MPLS outage.
>
>
>
> From an end user's perspective, whether cloud or on prem, the service is
> simply unavailable.  From a CIO perspective, someone else screwed up, and
> someone else is working on it.  I don't see why this is different or
> interesting.
>
>
>
> What is it that do I not get?
>
>
>
> On Tue, Sep 25, 2018 at 9:11 AM Palmer, Brian <Brian.Palmer at bcbsfl.com>
> wrote:
>
> This sure is rather wild that it has been down for so long.  We only have
> a few boards, but I do hope that every business user is reviewing the word
> “cloud” and how great it really is within this context.
>
>
>
>
>
>
> Tommy Schlotterer | Systems Engineer - Collaboration
> Presidio (NASDAQ: PSDO) | presidio.com
> 20 N Saint Clair 3rd Floor, Toledo, OH 43604
> D: 419.214.1415 | C: 419.706.0259 | tschlotterer at presidio.com
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Matthew
> Loraditch
> *Sent:* Tuesday, September 25, 2018 9:43 AM
> *To:* Ryan Huff <ryanhuff at outlook.com>; Matt Jacobson <
> m4ttjacobson at gmail.com>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Teams Down
>
>
>
> The RFO for this one is going to be a doozy. On meetings they are
> migrating all users who had been upgraded to Video Platform 2.0 back to
> 1.0. I have no idea of the scope but that seems like a pretty big
> undertaking and a tiny insight into how screwed up whatever happened is.
>
>
>
>
>
> *Matthew Loraditch***
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *http://defang.bcbsfl.com/defang.php?url=www.heliontechnologies.com*
> <http://defang.bcbsfl.com/defang.php?url=http://www.heliontechnologies.com/>
>
>  |
>
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
>
> [image: Facebook]
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> [image: LinkedIn]
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>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Ryan
> Huff
> *Sent:* Tuesday, September 25, 2018 9:36 AM
> *To:* Matt Jacobson <m4ttjacobson at gmail.com>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Teams Down
>
>
>
> Who wants to go in with me on creating an on-prem DR application for
> individual WebEx Teams domains? Lol ... the cloud ... yup, let’s do that
> ...
>
>
>
> The cloud is a little like networking before segmentation .... anything
> impacts everything 🤔
>
> The only things I can think of that could possibly take this long would be
> like having to restore things from backup or waiting on uber large database
> indices to rebuild or reindex ..... hope things get restored soon!
>
>
> On Sep 25, 2018, at 07:22, Matt Jacobson <m4ttjacobson at gmail.com> wrote:
>
> Webex meetings is still working, but you can’t dial in with video
> endpoints.
>
>
>
> On Tue, Sep 25, 2018 at 15:10 Bernhard Albler <bernhard.albler at gmail.com>
> wrote:
>
> yeah, crazy outage, basically the full working day for us here in Europe
>
> it also impacts CMR for customers on Video Platform v2 ( which should be
> most)
>
>
>
> On Tue 25. Sep 2018 at 12:39, Ryan Huff <ryanhuff at outlook.com> wrote:
>
> I haven't seen one this long this since the early days of Spark ... been
> down since 9:22PM eastern on 9-24-18 ... wow ....
>
>
>
>  <image1.png>
>
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