[cisco-voip] 8800-V-KEM Background Image Issue

[Anthony Holloway]

Did you end up solving this?  I might have an opportunity to run into this
issue soon, and want to be prepared.  Thanks.

On Tue, Jan 29, 2019 at 9:23 PM JASON BURWELL <JASON.BURWELL at foundersfcu.com>
wrote:

> Hello all,
>
>
>
> Just connected my first few 8800-V-KEM modules today to an 8865. Having a
> problem with them. Unlike the standard BEKEM modules that the 8851 phones
> use, the 8800-V-KEM grabs and displays a random segment of the phone
> wallpaper image and uses it for wallpaper on the modules. Its causing
> interference in reading the button labels since the part of the image that
> was grabbed and used on the V-KEM has white whereas the button label text
> is also white. This is course is not an issue with the BEKEM since it uses
> a flat white wallpaper with black text regardless of the phones wallpaper.
>
>
>
> I’m glad Cisco gave the KEM the ability to display wallpaper but I’m
> trying to understand why they would not also give us a way to customize or
> control it through the phone? Does anyone know a way to control the image
> without interfering or changing the wallpaper on the phone?  TAC has not
> been helpful so far providing information. Running 12.5 firmware.
>
>
>
> Thanks
>
> Jason
>
>
>
>
>
>
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>
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