[cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Lelio Fulgenzi]

Ok – I’m gonna say that might be wrong (shudders behind corner)

In my test, if the room was already in a meeting and I sent an invite, the invite was not accepted automatically and the meeting did not show.

Pretty sure the room kit does some checking.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Brian Meade
Sent: Friday, August 9, 2019 2:09 PM
To: Jonathan Charles <jonvoip at gmail.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Jonathan,

The Room Kit doesn't really care about that piece.  It just monitors the mailbox for any meetings and displays them on the Touch10.  It's never doing any sort of checking.


On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
My fear is that the room will show as occupied and deny the request.... (i.e. the physical room accepts it and the room kit sees it as now in use...)

On Fri, Aug 9, 2019 at 12:43 PM Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:
Webex doesn't respond to the invites.  All it does is monitor the Room Resource mailbox.  So you can just use the same and it will look for any meetings on the calendar.  O365/Exchange should be the side setup to auto-respond to the invites.

On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those rooms...

Should the video units get a separate calendar room room resource, or should it share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite and causing some conflict.

If we use two different room resource mailboxes, users would invite one and not the other...

What are the best practices here?



Jonathan
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