[cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Jonathan Charles]

OK, this looks good to share the mailbox between device and room... thanks!


Jonathan

On Fri, Aug 9, 2019 at 3:29 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> AH. Sorry – I see what you were saying now. All the room device does is
> monitor the mailbox, not checking for conflicts. It’s let’s the mailbox
> itself do the checking, accepting, etc.
>
>
>
> Gotcha. I read what you said incorrectly.
>
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>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Brian Meade <bmeade90 at vt.edu>
> *Sent:* Friday, August 9, 2019 2:43 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>
> *Cc:* Jonathan Charles <jonvoip at gmail.com>; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> So that still makes sense though.  The room resource still has to accept
> the meeting before it is on the calendar that the endpoint is monitoring.
>
>
>
> On Fri, Aug 9, 2019 at 2:36 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
> Yup – cloud registered device. Associated to a place. Place being the
> pre-existing room resource.
>
>
>
> If you want to know the exact scenario:
>
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> I was all excited to show my boss how easy the meeting list display and
> one button to push was.
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> I invited the room, clicked send, then walked over and said … “WATCH THIS!”
>
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> And nothing happened.
>
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>
> AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
>
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> He laughed. Great.
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> So, yeah, the list will not be updated and obtp will not be available
> until the actual room resource itself accepts the meeting.
>
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>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Brian Meade <bmeade90 at vt.edu>
> *Sent:* Friday, August 9, 2019 2:21 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>
> *Cc:* Jonathan Charles <jonvoip at gmail.com>; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> Was this with cloud-registered RoomKit?  I don't think it does any
> checking itself that I'm aware of but maybe I've never tested that scenario.
>
>
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> On Fri, Aug 9, 2019 at 2:15 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
> Ok – I’m gonna say that might be wrong (shudders behind corner)
>
>
>
> In my test, if the room was already in a meeting and I sent an invite, the
> invite was not accepted automatically and the meeting did not show.
>
>
>
> Pretty sure the room kit does some checking.
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Brian
> Meade
> *Sent:* Friday, August 9, 2019 2:09 PM
> *To:* Jonathan Charles <jonvoip at gmail.com>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> Jonathan,
>
>
>
> The Room Kit doesn't really care about that piece.  It just monitors the
> mailbox for any meetings and displays them on the Touch10.  It's never
> doing any sort of checking.
>
>
>
>
>
> On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles <jonvoip at gmail.com> wrote:
>
> My fear is that the room will show as occupied and deny the request....
> (i.e. the physical room accepts it and the room kit sees it as now in
> use...)
>
>
>
> On Fri, Aug 9, 2019 at 12:43 PM Brian Meade <bmeade90 at vt.edu> wrote:
>
> Webex doesn't respond to the invites.  All it does is monitor the Room
> Resource mailbox.  So you can just use the same and it will look for any
> meetings on the calendar.  O365/Exchange should be the side setup to
> auto-respond to the invites.
>
>
>
> On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles <jonvoip at gmail.com> wrote:
>
> Customer asked a question and I am curious what best practices are...
>
>
>
> Customer has room resources in O365 and is adding video systems to those
> rooms...
>
>
>
> Should the video units get a separate calendar room room resource, or
> should it share the same room resource email ID in Webex Control Hub?
>
>
>
> My concern is the two entities (room and room kit) responding to the
> invite and causing some conflict.
>
>
>
> If we use two different room resource mailboxes, users would invite one
> and not the other...
>
>
>
> What are the best practices here?
>
>
>
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>
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>
> Jonathan
>
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