[cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Thu Dec 5 12:50:35 EST 2019

IMO Native Call queuing is a disappointment for anyone I turn it on for,
and we end up turning it off.  Some reasons:

1) Time limit for queue is too low, and configuring a loop just makes
callers shuffle their position in queue
2) Phone can either be logged in or not as a whole, but for all hunt groups
DN is a member of, so cannot login to a queue temporarily to help out (like
a temp reskilling in UCCX)
3) The greeting cannot play unconditionally, caller has to be queued first.
4) Caller cannot be queued if all phones are logged out, rather, it
requires 1 specific scenario of at least 1 logged in phone and all logged
in phones must be on an active call
5) Reporting

PS I don't think you responded to Adam's comment about duplex Streaming in
CUCM service params.  Do you have that enabled?

On Wed, Dec 4, 2019 at 10:20 PM Dana Tong <dana.tong at yellit.com.au> wrote:

> Hi all,
>
>
>
> Not getting too far with the TAC at the moment unfortunately.
>
>
>
> However how are you guys doing basic hunt groups? Native Queueing or not?
>
>
>
> Plus this customer wants calls to just keep queueing if they have no one
> logged in or they are all on the phone. The only option here is to
> disconnect the call or route to another destination. How’s the best way to
> try to achieve what he wants?
>
>
>
> Cheers
>
> Dana
>
>
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Dana
> Tong
> *Sent:* Tuesday, 3 December 2019 7:11 AM
> *To:* Ryan Huff <ryanhuff at outlook.com>; Mark H. Turpin <mturpin at covene.com>;
> cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP
> Trunks
>
>
>
> Hi all,
>
>
>
> No the fault is still present when selecting MTP Required on the trunk,
> Early offer support mandatory on the SIP profile.
>
> I’ve also checked the option “Connect Inbound Call before Playing Queuing
> Announcement” on the SIP profile.
>
>
>
> Again, MOH works fine for a normal call. Just not for the queued call.
>
>
>
>
>
>
>
>
>
> ################ RUNNING CONFIG ##########################
>
> !
>
> !
>
> !
>
> no voice hunt unassigned-number
>
> no voice hunt invalid-number
>
> voice call send-alert
>
> voice call disc-pi-off
>
> voice call convert-discpi-to-prog
>
> voice rtp send-recv
>
> !
>
> voice service voip
>
> ip address trusted list
>
>   ipv4 x.x.x.x/x
>
> rtp-port range 16384 32766
>
> address-hiding
>
> mode border-element
>
>  allow-connections sip to sip
>
> fax protocol none
>
>  sip
>
>   asserted-id pai
>
>   outbound-proxy dns:sbc-blah
>
>   asymmetric payload full
>
>   options-ping 60
>
>   early-offer forced
>
>   midcall-signaling passthru
>
>   privacy-policy passthru
>
>   sip-profiles 100
>
>   no call service stop
>
> !
>
> voice class codec 10
>
> codec preference 1 g722-64
>
> codec preference 2 g711alaw
>
> codec preference 3 g711ulaw
>
> codec preference 4 g729r8
>
> !
>
> !
>
> voice class sip-profiles 100
>
> request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
>
>  request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
>
>  request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
>
>  request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
>
> !
>
> voice class sip-profiles 1
>
> request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
>
>  response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\
> 1company.com.au>\2"
>
>  request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\
> 1company.com.au>\2"
>
>  request INVITE sip-header P-Asserted-Identity modify "(.*)"
> "P-Asserted-Identity: <sip:N7NNNNNNR at company.com.au>"
>
>  request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
>
>  request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
>
> !
>
> !
>
> voice class server-group 1
>
> ipv4 a.b.c.d
>
> ipv4 a.b.c.d
>
> description CUCM Servers
>
> !
>
> !
>
> !
>
> !
>
> voice translation-rule 1
>
> !
>
> voice translation-rule 2
>
> rule 1 /^2/ /02/
>
> rule 2 /^3/ /03/
>
> rule 3 /^4/ /04/
>
> rule 5 /^7/ /07/
>
> rule 6 /^8/ /08/
>
> !
>
> voice translation-rule 100
>
> rule 1 /^0\(.*\)/ /\1/
>
> !
>
> voice translation-rule 200
>
> rule 1 /^0\(.*\)/ /\1/
>
> rule 2 /^30\(..\)/ /7301030\1/
>
> rule 3 /^80\(..\)/ /7308580\1/
>
> rule 4 /^95\(..\)/ /7323195\1/
>
> rule 5 /^96\(..\)/ /7323196\1/
>
> rule 6 /^71\(..\)/ /3886671\1/
>
>
>
> !
>
> !
>
> voice translation-profile Incoming-Called
>
> translate calling 2
>
> !
>
> voice translation-profile strip_leading_zero
>
> translate calling 200
>
> translate called 100
>
> translate redirect-called 200
>
> !
>
> !
>
>
>
> !
>
> sccp local Port-channel1
>
> sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
>
> sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
>
> sccp
>
> !
>
> sccp ccm group 1
>
> associate ccm 2 priority 1
>
> associate ccm 1 priority 2
>
> associate profile 2 register Xcode-isr433101
>
> associate profile 1 register CFB-isr4331-01
>
> !
>
> ccm-manager music-on-hold
>
> !
>
> !
>
> dspfarm profile 2 transcode
>
>  codec g729abr8
>
> codec g729ar8
>
> codec g711alaw
>
> codec g711ulaw
>
> codec g722-64
>
> codec g729br8
>
> codec g729r8
>
> maximum sessions 3
>
> associate application SCCP
>
> !
>
> dspfarm profile 1 conference
>
>  codec g729br8
>
> codec g729r8
>
> codec g729abr8
>
> codec g729ar8
>
> codec g711alaw
>
> codec g711ulaw
>
> codec g722-64
>
> maximum sessions 4
>
> associate application SCCP
>
> !
>
> dial-peer voice 101 voip
>
> description ## outgoing SIP Connect ##
>
> translation-profile outgoing strip_leading_zero
>
> destination-pattern 0T
>
> session protocol sipv2
>
> session target sip-server
>
> session transport udp
>
> voice-class codec 10
>
>  voice-class sip profiles 1
>
> voice-class sip options-keepalive
>
> dtmf-relay rtp-nte
>
> fax protocol none
>
> ip qos dscp cs3 signaling
>
> !
>
> dial-peer voice 201 voip
>
> description ## incoming SIP Connect ##
>
> translation-profile incoming Incoming-Called
>
> rtp payload-type nse 99
>
> session protocol sipv2
>
> session target sip-server
>
> session transport udp
>
> incoming called-number .
>
> voice-class codec 10
>
>  voice-class sip dtmf-relay force rtp-nte
>
> dtmf-relay rtp-nte
>
> fax protocol none
>
> !
>
> dial-peer voice 401 voip
>
> description ## outgoing cucm ##
>
> preference 1
>
> destination-pattern [2378]........$
>
> session protocol sipv2
>
> session server-group 1
>
> incoming called-number .
>
> voice-class codec 10
>
>  no voice-class sip outbound-proxy
>
>  voice-class sip options-keepalive
>
> dtmf-relay rtp-nte
>
> fax protocol none
>
> no vad
>
> !
>
> !
>
> sip-ua
>
>  credentials username N7NNNNNNR password 7 123D0F05170D080A237325 realm
> company.com.au
>
> authentication username N7NNNNNNR password 7 00201914015D0F0806794D
>
> retry invite 2
>
> retry response 3
>
> retry bye 3
>
> retry prack 6
>
> retry register 2
>
> timers expires 300000
>
> registrar dns:company.com.au expires 3600
>
> sip-server dns:company.com.au
>
> connection-reuse
>
> g729-annexb override
>
> !
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Log Buffer (10000000 bytes):
>
>
>
> 000126: Dec  2 06:50:53.347: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> OPTIONS sip:10.100.99.17:5060 SIP/2.0
>
> Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
>
> From: <sip:10.100.99.22>;tag=475515801
>
> To: <sip:10.100.99.17>
>
> Date: Mon, 02 Dec 2019 06:41:24 GMT
>
> Call-ID: c0da0780-1eb132d1-6cf7-1663640a at 10.100.99.22
>
> User-Agent: Cisco-CUCM12.5
>
> CSeq: 101 OPTIONS
>
> Contact: <sip:10.100.99.22:5060;transport=tcp>
>
> Max-Forwards: 0
>
> Content-Length: 0
>
>
>
>
>
> 000127: Dec  2 06:50:53.349: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 200 OK
>
> Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
>
> From: <sip:10.100.99.22>;tag=475515801
>
> To: <sip:10.100.99.17>;tag=11CB491-1952
>
> Date: Mon, 02 Dec 2019 06:50:53 GMT
>
> Call-ID: c0da0780-1eb132d1-6cf7-1663640a at 10.100.99.22
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> CSeq: 101 OPTIONS
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> Allow-Events: telephone-event
>
> Accept: application/sdp
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Content-Type: application/sdp
>
> Content-Length: 168
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 1526 540 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
>
> c=IN IP4 10.100.99.17
>
>
>
> 000128: Dec  2 06:51:09.220: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> OPTIONS sip:10.100.99.17:5060 SIP/2.0
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
>
> From: <sip:10.100.99.21>;tag=699758758
>
> To: <sip:10.100.99.17>
>
> Date: Mon, 02 Dec 2019 06:41:40 GMT
>
> Call-ID: ca636f80-1eb132d1-6bd8-1563640a at 10.100.99.21
>
> User-Agent: Cisco-CUCM12.5
>
> CSeq: 101 OPTIONS
>
> Contact: <sip:10.100.99.21:5060;transport=tcp>
>
> Max-Forwards: 0
>
> Content-Length: 0
>
>
>
>
>
> 000129: Dec  2 06:51:09.222: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 200 OK
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
>
> From: <sip:10.100.99.21>;tag=699758758
>
> To: <sip:10.100.99.17>;tag=11CF292-D5F
>
> Date: Mon, 02 Dec 2019 06:51:09 GMT
>
> Call-ID: ca636f80-1eb132d1-6bd8-1563640a at 10.100.99.21
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> CSeq: 101 OPTIONS
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> Allow-Events: telephone-event
>
> Accept: application/sdp
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Content-Type: application/sdp
>
> Content-Length: 169
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 7996 7281 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
>
> c=IN IP4 10.100.99.17
>
>
>
> 000130: Dec  2 06:51:13.957: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> INVITE sip:732319501 at 10.100.99.17:5060 SIP/2.0
>
> Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
>
> From: <sip:416165030 at 10.119.243.160;user=phone
> >;tag=762683512-1575268905328-
>
> To: "732319501 732319501"<sip:732319501 at company.com.au;user=phone>
>
> Call-ID: BW1741453280212191944751349 at 10.119.243.160
>
> CSeq: 581695673 INVITE
>
> Contact: <sip:416165030 at 203.52.3.164:5060;transport=udp>
>
> Supported: 100rel
>
> Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
>
> Recv-Info: x-broadworks-client-session-info
>
> Accept: application/media_control+xml,application/sdp,multipart/mixed
>
> P-Visited-Network-ID: cims.corp.telstra.com
>
> X-Codec-Trans-Policy: _AMRNB_AMRWB_EVS_
>
> Session-ID: 428e303a39c1a5113da5e2c63c8cce4a
>
> Accept-Contact:
> *;+g.3gpp.icsi-ref="urn%3Aurn-7%3A3gpp-service.ims.icsi.mmtel"
>
> Max-Forwards: 29
>
> Content-Type: application/sdp
>
> Content-Length: 728
>
>
>
> v=0
>
> o=BroadWorks 700472107 1 IN IP4 203.52.3.164
>
> s=-
>
> c=IN IP4 203.52.3.164
>
> t=0 0
>
> a=sendrecv
>
> m=audio 18982 RTP/AVP 104 110 9 102 108 105 100 8 0 18
>
> b=AS:128
>
> a=rtpmap:104 AMR-WB/16000
>
> a=fmtp:104 mode-set=0,1,2; mode-change-capability=2
>
> a=rtpmap:110 AMR-WB/16000
>
> a=fmtp:110 octet-align=1; mode-set=0,1,2; mode-change-capability=2
>
> a=rtpmap:9 G722/8000
>
> a=rtpmap:102 AMR/8000
>
> a=fmtp:102 mode-change-capability=2
>
> a=rtpmap:108 AMR/8000
>
> a=fmtp:108 octet-align=1; mode-change-capability=2
>
> a=rtpmap:105 telephone-event/16000
>
> a=fmtp:105 0-15
>
> a=rtpmap:100 telephone-event/8000
>
> a=fmtp:100 0-15
>
> a=ptime:20
>
> a=maxptime:40
>
> a=sendrecv
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
>
>
> 000131: Dec  2 06:51:13.965: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
>
> From: <sip:416165030 at 10.119.243.160;user=phone
> >;tag=762683512-1575268905328-
>
> To: "732319501 732319501"<sip:732319501 at company.com.au;user=phone>
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: BW1741453280212191944751349 at 10.119.243.160
>
> CSeq: 581695673 INVITE
>
> Allow-Events: telephone-event
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> Session-ID:
> 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
>
> Content-Length: 0
>
>
>
>
>
> 000132: Dec  2 06:51:13.965: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> INVITE sip:732319501 at 10.100.99.21 SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
>
> From: <sip:0416165030 at company.com.au>;tag=11D0519-A61
>
> To: <sip:732319501 at 10.100.99.21>
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: F74D75A4-140611EA-85199C70-23E778DA at 10.100.99.17
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Min-SE:  1800
>
> Cisco-Guid: 4148998694-0335942122-2232654960-0602372314
>
> User-Agent: Cisco-SIPGateway/IOS-16.6.7
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> CSeq: 101 INVITE
>
> Timestamp: 1575269473
>
> Contact: <sip:0416165030 at 10.100.99.17:5060>
>
> Expires: 300
>
> Allow-Events: telephone-event
>
> Max-Forwards: 28
>
> P-Asserted-Identity: <sip:0416165030 at 10.100.99.17>
>
> Session-ID:
> e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
>
> Content-Type: application/sdp
>
> Content-Disposition: session;handling=required
>
> Content-Length: 318
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 2981 9976 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 16686 RTP/AVP 8 0 18 105
>
> c=IN IP4 10.100.99.17
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=ptime:20
>
>
>
> 000133: Dec  2 06:51:13.968: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
>
> From: <sip:0416165030 at company.com.au>;tag=11D0519-A61
>
> To: <sip:732319501 at 10.100.99.21>
>
> Date: Mon, 02 Dec 2019 06:41:45 GMT
>
> Call-ID: F74D75A4-140611EA-85199C70-23E778DA at 10.100.99.17
>
> CSeq: 101 INVITE
>
> Allow-Events: presence
>
> Content-Length: 0
>
>
>
>
>
> 000134: Dec  2 06:51:13.979: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> INVITE sip:00730596354 at 10.100.99.17:5060 SIP/2.0
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
>
> From: "Dana Tong" <sip:6001 at 10.100.99.21
> >;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
>
> To: <sip:00730596354 at 10.100.99.17>
>
> Date: Mon, 02 Dec 2019 06:41:45 GMT
>
> Call-ID: cd5e6000-1eb132d1-6bd9-1563640a at 10.100.99.21
>
> Supported: 100rel,timer,resource-priority,replaces
>
> Min-SE:  1800
>
> User-Agent: Cisco-CUCM12.5
>
> Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER,
> SUBSCRIBE, NOTIFY
>
> CSeq: 101 INVITE
>
> Expires: 180
>
> Allow-Events: presence
>
> Supported: X-cisco-srtp-fallback
>
> Supported: Geolocation
>
> Call-Info:
> <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=MIXED
>
> Session-ID:
> e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
>
> Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
>
> Session-Expires:  1800
>
> P-Asserted-Identity: "Dana Tong" <sip:6001 at 10.100.99.21>
>
> Remote-Party-ID: "Dana Tong" <sip:6001 at 10.100.99.21
> >;party=calling;screen=yes;privacy=off
>
> Contact: <sip:6001 at 10.100.99.21:5060;transport=tcp>
>
> Max-Forwards: 27
>
> Content-Type: application/sdp
>
> Content-Length: 307
>
>
>
> v=0
>
> o=CiscoSystemsCCM-SIP 49815 1 IN IP4 10.100.99.21
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> b=TIAS:64000
>
> b=AS:80
>
> t=0 0
>
> m=audio 16686 RTP/AVP 0 8 18 105
>
> a=ptime:20
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
>
>
> 000135: Dec  2 06:51:13.988: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
>
> From: "Dana Tong" <sip:6001 at 10.100.99.21
> >;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
>
> To: <sip:00730596354 at 10.100.99.17>
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: cd5e6000-1eb132d1-6bd9-1563640a at 10.100.99.21
>
> CSeq: 101 INVITE
>
> Allow-Events: telephone-event
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> Session-ID:
> 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
>
> Content-Length: 0
>
>
>
>
>
> 000136: Dec  2 06:51:13.991: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> INVITE sip:0730596354 at company.com.au:5060 SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
>
> From: "Dana Tong" <sip:7301030006001 at company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354 at company.com.au>
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA at 10.100.99.17
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Min-SE:  1800
>
> Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
>
> User-Agent: Cisco-SIPGateway/IOS-16.6.7
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> CSeq: 101 INVITE
>
> Timestamp: 1575269473
>
> Contact: <sip:7301030006001 at 10.100.99.17:5060>
>
>
>
> Diversion: <sip:730103000 at 10.100.99.17>;privacy=off;screen=no
>
> Expires: 300
>
> Allow-Events: telephone-event
>
> Max-Forwards: 26
>
> P-Asserted-Identity: <sip:N7684048R at company.com.au>
>
> Session-ID:
> e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
>
> Session-Expires:  1800
>
> Content-Type: application/sdp
>
> Content-Disposition: session;handling=required
>
> Content-Length: 342
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 16690 RTP/AVP 0 8 18 105 19
>
> c=IN IP4 10.100.99.17
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=rtpmap:19 CN/8000
>
> a=ptime:20
>
>
>
> 000137: Dec  2 06:51:14.011: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
>
> From: "Dana Tong" <sip:7301030006001 at company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354 at company.com.au>
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA at 10.100.99.17
>
> CSeq: 101 INVITE
>
> Timestamp: 1575269473
>
>
>
>
>
> 000138: Dec  2 06:51:14.070: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 401 Unauthorized
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
>
> From: "Dana Tong" <sip:7301030006001 at company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354 at company.com.au>;tag=1801949407-1575268905440
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA at 10.100.99.17
>
> CSeq: 101 INVITE
>
> Timestamp: 1575269473
>
> WWW-Authenticate: DIGEST
> qop="auth",nonce="BroadWorksXk3o2fmjkT4qkslnBW",realm="company.com.au
> ",algorithm=MD5
>
> Content-Length: 0
>
>
>
>
>
> 000139: Dec  2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> ACK sip:0730596354 at company.com.au:5060 SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
>
> From: "Dana Tong" <sip:7301030006001 at company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354 at company.com.au>;tag=1801949407-1575268905440
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA at 10.100.99.17
>
> Max-Forwards: 70
>
> CSeq: 101 ACK
>
> Allow-Events: telephone-event
>
> Session-ID: ;remote=
>
> Content-Length: 0
>
>
>
>
>
> 000140: Dec  2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> INVITE sip:0730596354 at company.com.au:5060 SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
>
> From: "Dana Tong" <sip:7301030006001 at company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354 at company.com.au>
>
> Date: Mon, 02 Dec 2019 06:51:14 GMT
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA at 10.100.99.17
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Min-SE:  1800
>
> Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
>
> User-Agent: Cisco-SIPGateway/IOS-16.6.7
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> CSeq: 102 INVITE
>
> Timestamp: 1575269474
>
> Contact: <sip:7301030006001 at 10.100.99.17:5060>
>
> Diversion: <sip:730103000 at 10.100.99.17>;privacy=off;screen=no
>
> Expires: 300
>
> Allow-Events: telephone-event
>
> Authorization: Digest username="N7684048R",realm="company.com.au",uri="
> sip:0730596354 at company.com.au:5060
> ",response="0a87838c082f89e60e0908740dcb172f",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="120C6D92",qop=auth,algorithm=MD5,nc=00000001
>
> Max-Forwards: 26
>
> P-Asserted-Identity: <sip:N7684048R at company.com.au>
>
> Session-ID:
> e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
>
> Session-Expires:  1800
>
> Content-Type: application/sdp
>
> Content-Disposition: session;handling=required
>
> Content-Length: 342
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 16690 RTP/AVP 0 8 18 105 19
>
> c=IN IP4 10.100.99.17
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=rtpmap:19 CN/8000
>
> a=ptime:20
>
>
>
> 000141: Dec  2 06:51:14.090: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
>
> From: "Dana Tong" <sip:7301030006001 at company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354 at company.com.au>
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA at 10.100.99.17
>
> CSeq: 102 INVITE
>
> Timestamp: 1575269474
>
>
>
>
>
> 000142: Dec  2 06:51:14.148: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 183 Session Progress
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
>
> From: "Dana Tong" <sip:7301030006001 at company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354 at company.com.au>;tag=474283134-1575268905518
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA at 10.100.99.17
>
> CSeq: 102 INVITE
>
> Timestamp: 1575269474
>
> Supported:
>
> Contact: <sip:0730596354 at 203.52.3.164:5060;transport=udp>
>
> Session: Media
>
> RSeq: 581695767
>
> Require: 100rel
>
> Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
>
> Content-Type: application/sdp
>
> Content-Length: 224
>
>
>
> v=0
>
> o=BroadWorks 699415330 1 IN IP4 203.52.3.164
>
> s=-
>
> c=IN IP4 203.52.3.164
>
> t=0 0
>
> m=audio 18984 RTP/AVP 0 105
>
> c=IN IP4 203.52.3.164
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=ptime:20
>
>
>
> 000143: Dec  2 06:51:14.150: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> PRACK sip:0730596354 at 203.52.3.164:5060;transport=udp SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F82094
>
> From: "Dana Tong" <sip:7301030006001 at company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354 at company.com.au>;tag=474283134-1575268905518
>
> Date: Mon, 02 Dec 2019 06:51:14 GMT
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA at 10.100.99.17
>
> CSeq: 103 PRACK
>
> RAck: 581695767 102 INVITE
>
> Allow-Events: telephone-event
>
> Authorization: Digest username="N7684048R",realm="company.com.au",uri="
> sip:0730596354 at 203.52.3.164:5060;transport=udp
> ",response="4457514d9dbed8da5dd61204268b341a",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="6990A654",qop=auth,algorithm=MD5,nc=00000002
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
>
>
>
> 000144: Dec  2 06:51:14.154: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 183 Session Progress
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
>
> From: "Dana Tong" <sip:6001 at 10.100.99.21
> >;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
>
> To: <sip:00730596354 at 10.100.99.17>;tag=11D05D5-1F1
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: cd5e6000-1eb132d1-6bd9-1563640a at 10.100.99.21
>
> CSeq: 101 INVITE
>
> Require: 100rel
>
> RSeq: 3635
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> Allow-Events: telephone-event
>
> Contact: <sip:00730596354 at 10.100.99.17:5060;transport=tcp>
>
> Supported: sdp-anat
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> Session-ID:
> 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
>
> Content-Type: application/sdp
>
> Content-Disposition: session;handling=required
>
> Content-Length: 247
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 6284 5222 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 16688 RTP/AVP 0 105
>
> c=IN IP4 10.100.99.17
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=ptime:20
>
>
>
> 000145: Dec  2 06:51:14.156: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> PRACK sip:00730596354 at 10.100.99.17:5060;transport=tcp SIP/2.0
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df97d690c3c
>
> From: "Dana Tong" <sip:6001 at 10.100.99.21
> >;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
>
> To: <sip:00730596354 at 10.100.99.17>;tag=11D05D5-1F1
>
> Date: Mon, 02 Dec 2019 06:41:45 GMT
>
> Call-ID: cd5e6000-1eb132d1-6bd9-1563640a at 10.100.99.21
>
> User-Agent: Cisco-CUCM12.5
>
> CSeq: 102 PRACK
>
> RAck: 3635 101 INVITE
>
> Allow-Events: presence
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
>
>
>
>
>
> *From:* Ryan Huff <ryanhuff at outlook.com>
> *Sent:* Tuesday, 3 December 2019 1:08 AM
> *To:* Mark H. Turpin <mturpin at covene.com>; Dana Tong <
> dana.tong at yellit.com.au>; cisco-voip at puck.nether.net
> *Subject:* Re: Native Call Queuing on UCM 12.5 with SIP Trunks
>
>
>
> Mark,
>
>
>
> That is a good thought.. there are a few scenarios where a CUCM/CUC.. etc
> mid call change will advertise a "no media change" reINVITE out to the
> PSTN. While I don't think that would be the case here (I would expect the
> peer to drop the call because they couldn't negotiate the null/0.0.0.0
> media address), SIP traces would certainly show if it were. If it were the
> case, likely under *voice service voip >> sip* the syntax *midcall-signaling
> passthru media-change *would prevent mid call signaling from egressing
> the CUBE unless it actually had legitimate media changes.
>
>
>
> -Ryan
>
>
> ------------------------------
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Mark
> H. Turpin <mturpin at covene.com>
> *Sent:* Monday, December 2, 2019 8:20 AM
> *To:* Dana Tong <dana.tong at yellit.com.au>; cisco-voip at puck.nether.net <
> cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP
> Trunks
>
>
>
> Does the problem go away if you force an MTP?
>
>
>
> Can you provide a debug ccsip messages of an external call?
>
>
>
> Can you share your sanitized CUBE config?
>
>
>
> Curious if your call/media is changing after the initial announcement and
> your ITSP doesn't care for the way you're attempting to change it.
>
>
> ------------------------------
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Dana
> Tong <dana.tong at yellit.com.au>
> *Sent:* Monday, December 2, 2019 12:36 AM
> *To:* cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks
>
>
>
> *** EXTERNAL EMAIL - DO NOT CLICK LINKS ***
>
> Hi all,
>
>
>
> This being back on the tools is doing my head in. I think I’ve been away
> too long.
>
>
>
> So I have configured native call queuing on UCM 12.5.x
>
> Internal calls queue fine. The initial announcement plays. Period
> announcements work and the MOH is fine in between.
>
>
>
> External calls hear the initial announcement.
>
> There is no MOH after the announcement and the external user has ring-back
> tone.
>
> There is no periodic announcement.
>
>
>
> Any thoughts on why internal is okay and external is not working? Is it
> relating to SIP supplementary services?
>
>
>
> Cheers
>
> Dana
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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