[cisco-voip] Jabber Guest as a “live chat for help” solution

[NateCCIE]

For chat you want social miner connected to UCCX.  Jabber guest is just video, and I don’t think has gotten much love.

 

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Lelio Fulgenzi
Sent: Saturday, February 16, 2019 9:38 AM
To: cisco-voip voyp list <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Jabber Guest as a “live chat for help” solution

 

 

>From what I gather, Jabber guest is mainly for facilitating live video chat, not live IM chat.  

 

Am I wrong there? A team has been looking at putting a live help chat tool on our website. I thought weather Jabber guest could help us with that. 

 

Thoughts?

-sent from mobile device-





Lelio Fulgenzi, B.A. | Senior Analyst

Computing and Communications Services | University of Guelph

Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1 <x-apple-data-detectors://1/0> 

519-824-4120 Ext. 56354 <tel:519-824-4120;56354>  | lelio at uoguelph.ca <mailto:lelio at uoguelph.ca> 

 

www.uoguelph.ca/ccs <http://www.uoguelph.ca/ccs>  | @UofGCCS on Instagram, Twitter and Facebook

 



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