[cisco-voip] Jabber Guest as a “live chat for help” solution

[Lelio Fulgenzi]

Gotcha. Thx. Too bad.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Feb 16, 2019, at 1:07 PM, NateCCIE <nateccie at gmail.com<mailto:nateccie at gmail.com>> wrote:

For chat you want social miner connected to UCCX.  Jabber guest is just video, and I don’t think has gotten much love.

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Saturday, February 16, 2019 9:38 AM
To: cisco-voip voyp list <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Jabber Guest as a “live chat for help” solution


From what I gather, Jabber guest is mainly for facilitating live video chat, not live IM chat.

Am I wrong there? A team has been looking at putting a live help chat tool on our website. I thought weather Jabber guest could help us with that.

Thoughts?
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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