[cisco-voip] Jabber Guest as a “live chat for help” solution

[Anthony Holloway]

If anyone is looking for chat, Upstream Works for Finesse is about a mile
out in front of SocialMiner+Context Service.  They are now SolutionsPlus
too.

https://www.upstreamworks.com/products/

On Sat, Feb 16, 2019 at 12:08 PM NateCCIE <nateccie at gmail.com> wrote:

> For chat you want social miner connected to UCCX.  Jabber guest is just
> video, and I don’t think has gotten much love.
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Lelio
> Fulgenzi
> *Sent:* Saturday, February 16, 2019 9:38 AM
> *To:* cisco-voip voyp list <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Jabber Guest as a “live chat for help” solution
>
>
>
>
>
> From what I gather, Jabber guest is mainly for facilitating live video
> chat, not live IM chat.
>
>
>
> Am I wrong there? A team has been looking at putting a live help chat tool
> on our website. I thought weather Jabber guest could help us with that.
>
>
>
> Thoughts?
>
> *-sent from mobile device-*
>
>
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 <519-824-4120;56354> | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
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