[cisco-voip] Cisco UCCX Play ToD and Calling number Prompt

[Anthony Holloway]

Ahh, see, I caught you!  You didn't read my TIP from my first email.  I was
seeing if you were paying attention.

Use S[XX] instead. :P



On Tue, Feb 26, 2019 at 9:53 AM Wagner, Fredrich <
fredrich.wagner at centurylink.com> wrote:

> That actually worked perfectly, thank you!
>
>
>
> One thing, is there another method other than N[XX] ?
>
>
>
> Reason being, it reads the number correctly, but it’s reading it out as a
> whole number, for example 15555555555
>
> Is read as “Fifteen Billion… “
>
>
>
> Thank you.
>
>
>
> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Sent:* Tuesday, February 26, 2019 10:30 AM
> *To:* Wagner, Fredrich <fredrich.wagner at centurylink.com>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Cisco UCCX Play ToD and Calling number Prompt
>
>
>
> Are you willing to swap out your generator step for the phone number, and
> just use this method?
>
>
>
> Play Prompt (--Triggering Contact--, N[calling_number.replace("+", "")])
>
>
>
> On Tue, Feb 26, 2019 at 9:10 AM Wagner, Fredrich <
> fredrich.wagner at centurylink.com> wrote:
>
> Thank you, I actually got it earlier with the prompt generator,
> interestingly, the generator does not work with +e164 numbers, so If I were
> to call from a DiD:
>
> +15554443321
>
> It would not play anything
>
> But, if I call form an internal, non-did:
>
> 1001001001
>
> It plays the extension accordingly.
>
>
>
>
>
> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Sent:* Tuesday, February 26, 2019 9:51 AM
> *To:* Wagner, Fredrich <fredrich.wagner at centurylink.com>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Cisco UCCX Play ToD and Calling number Prompt
>
>
>
> For ToD, the simplest method is to use the Create Generated Prompt step.
> So, you would store the current time like this: Set time_now = T[now], and
> then you would use the generator step to output to a Prompt variable, for
> which you would play with the Play Prompt step.
>
>
>
> For calling number, the simplest method is to use the Play Prompt step to
> Spell the number, if the number is in your preferred format, like so: Play
> Prompt (--Triggering Contact--, S[calling_number]), where you previously
> stored the calling number from the Get Call Contact Info step.  If the
> number is not in your preferred format, then you might need to manipulate
> it, before spelling it back.
>
>
>
> TIP: S[] is called a prompt literal, and it says each number, one at a
> time.  Contrast that with N[], which says the cardinal number, and #[],
> which  says the ordinal number.  E.g., Saying 13 as "one three" vs thirteen
> vs thirteenth
>
>
>
> Let me know if that helps you get what you need.  Else, just post back.
>
>
>
> On Mon, Feb 25, 2019 at 10:24 AM Wagner, Fredrich <
> fredrich.wagner at centurylink.com> wrote:
>
> Hello, I am looking to build a simple script that will play a prompt,
> telling the caller the  time of day, and what their calling number is.
>
>
>
> Any ideas pointing me in the right direction would be greatly appreciated.
>
>
>
>
>
> Thank you!
>
>
>
>
>
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> This communication is the property of CenturyLink and may contain
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